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skamil
Level 7
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Message 1 of 6

Automatic response

Hi, all

I want to configure some automatic actions (send an e-mail or other) to take place when mcfee agent did not communicate with ePO server for example for 2 hours.

How can I do this?

5 Replies
hem
Level 15
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Message 2 of 6

Re: Automatic response

You can create duplicate of default query ''Inactive agents query" with filter of two hours then use this query in the server task. select an action to 'send email'.

skamil
Level 7
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Message 3 of 6

Re: Automatic response

I didn't find an action 'send email' in server task. Maybe you mean action 'export queries' and sub-action 'email file'?

hem
Level 15
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Message 4 of 6

Re: Automatic response

No, Create new server with the duplicate query you created. Under sub action, select the option 'email the file'. Please look at screenshot.inactive.png

skamil
Level 7
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Message 5 of 6

Re: Automatic response

Can I configure it not to send email if there is no inactive agents?

hem
Level 15
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Message 6 of 6

Re: Automatic response

No. I don't think so. Server task will get invoked at it's scheduled interval and if there are no inactive machines then email will be sent with blank attachment.