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Agents not reporting in after 4.5 upgrade

Hi

I have just upgraded our server from 4.0 to 4.5. all our clients have 4.5 (patch 1) agents.

Most of the agents are reporting in but I have several subnets of clients are not reporting in. The ports didnt change during the upgrade. The clients on the subnets are getting their VSE updates but for some reason I can not get the actual client's agents to communicate with the epo server.

I have tried a fresh install of the agent but that hasnt worked.

Is there some where in the new 4.5 epo console to block access to subnets etc ? if so how do I unblock it ?

any ideas ?

many thanks

Tony

1 Reply
McAfee Employee
McAfee Employee
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Re: Agents not reporting in after 4.5 upgrade

There's no port blocking function in 4.5  - what's reported in the agent log when a client tries to communicate?

Thanks -

Joe