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mcnewidea
Level 7

Agent update issues on client computers

As it resolves the error that the agent is not updated on the client computers, I have served using the command Regsvr32.exe% Windir% \ System32 \ Ole32.dll Anyone know another option ??

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4 Replies
catdaddy
Level 20

Re: Agent update issues on client computers

Moved from Community Support to ePolicy Orchestrator (ePO>Discussions

For better exposure and assistance.

Cliff
McAfee Volunteer
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exbrit
Level 21

Re: Agent update issues on client computers

​ I suggest checking carefully where to post your questions.  All of them so far belong in Business/EPO and not Community Support.

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tao
Level 13

Re: Agent update issues on client computers

You may consider reviewing the ePO/Agent log for errors; then post the error if you find one:

McAfee ePolicy Orchestrator provides log files that contain important information when troubleshooting:

https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/24000/PD24809/en_US/...

bandit61
Level 9

Re: Agent update issues on client computers

check in the environment-variable of your client, where the temp folder is,

there should be a directory  e.g. c:\temp\ McAfeeLogs, which tells you more

about the last installation and updates.

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