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Commodores
Level 7

Agent not installing automatically on All Workstations

I have EPO 4.6.3 and the Agent is not installing on workstations.

In System Tree and assigned client tasks I have a task called Deploy Agent which is scheduled as Mcafee Agent - Product Deployment - Deploy Agent and scheduled this to run 6AM to 6PM.

If I select a machine and go to Actions - Agents - Deploy Agents and click on OK the agent is deployed to the machine immediately without any problems.

Does anyone have any suggestions why this is not happening automatically?

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3 Replies
McAfee Employee

Re: Agent not installing automatically on All Workstations

Forgive the question, but do the machines in question already have an agent installed, or are they new machines?

A client task is something that is run by the agent already installed on the machine - so it can't be used to install an agent for the first time.

HTH -

Joe

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Commodores
Level 7

Re: Agent not installing automatically on All Workstations

They are new machines, but have been installed on the system for a few weeks.

So is there a way to automcatically install the agent on the machines where no agent is installed, or does the agent need to be manually installed each time a new machine is added on the system?

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McAfee Employee

Re: Agent not installing automatically on All Workstations

There are a number of ways of automatically installing the agent on machines - I'm sure some other posters here can comment on their experiences - but from the ePO side, you can configure an Active Directory sync task to install agents on machines, or you can use Rogue System Detection to do a similar thing. You can always simply send the agent from the console as you have already done, as well.

Outside of ePO you can install the agent via login scripts, for example, or any other method like SMS. If you build machines from an image, you can include an agent in the image (making sure you remove the GUID first) and then every new machine will automatically talk to ePO.

There's lots of options

HTH -

Joe

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