Agent is communicating with agenthandler but cant get VSE

[muetze87]

Hi,

i have a problem with agent 4.8 and ePO 5.3.1.

Some clients are possible to talk with the agenthandler but if they try to install VSE (Clienttask) they get "no valid repository".

Agent_x.log

2016-07-07 12:09:07.910	i	#11804	Agent	Next policy enforcement in 60 minutes
2016-07-07 12:09:08.066	I	#12740	Manage	Plugin registry change detected
2016-07-07 12:09:08.066	I	#11456	LpcConnMgr	Processing health check request
2016-07-07 12:09:08.066	I	#11456	MsgQueue	Running garbage collection
2016-07-07 12:09:08.066	I	#11456	MsgQueue	Adding channel for message queue 1496913389 extended software id hash 474185642 client id 2088367102
2016-07-07 12:09:08.066	I	#11456	MsgQueue	Channel added to message queue successfully
2016-07-07 12:09:08.066	I	#11456	LPC	Registering new LPC process
2016-07-07 12:09:08.066	I	#11456	LPC	Successfully registered new LPC process, CMNUPD__3000:DEFAULT:3688
2016-07-07 12:09:22.863	I	#2692	Sched	The task Install VSE 8.8.0 is still running
2016-07-07 12:09:22.863	I	#13424	Sched	Failed to run the requested  task Install VSE 8.8.0 of software EPOAGENT3000 , because it is already running
2016-07-07 12:10:06.129	I	#9204	Uec	Received ipc data from mue
2016-07-07 12:10:06.129	I	#9204	Uec	Processing progress information
2016-07-07 12:10:06.129	i	#9204	Updater	Unable to find a valid repository.
2016-07-07 12:10:06.129	I	#9204	Uec	Done processing progress information
2016-07-07 12:10:06.129	I	#9204	Uec	Received ipc data from mue
2016-07-07 12:10:06.129	I	#9204	Uec	Processing event information
2016-07-07 12:10:06.129	I	#9204	UpdEvents	Generating update event:EventId=2412:Severity=0:ProductId=EPOAGENT3000:Locale=0409:UpdateType=N/A:UpdateError=26:NewVersion=N/A:DateTime=N/A
2016-07-07 12:10:06.129	I	#9204	UpdEvents	EpoEventInf Interface: Event element created.
2016-07-07 12:10:06.129	I	#9204	muemsg	Calling HandlePostpone with TaskID:  UpdateState: 4
2016-07-07 12:10:06.129	I	#9204	muemsg	Calling m_pUpdateInfoCallback->HandlePostpone
2016-07-07 12:10:06.129	I	#9204	Updater	CMcAfeeUpdate::HandlePostpone() Entered taskid: 26
2016-07-07 12:10:06.129	I	#9204	Updater	Finished calling GetPostponeMins
2016-07-07 12:10:06.129	I	#9204	Updater	CMcAfeeUpdate::HandlePostpone() Exit
2016-07-07 12:10:06.129	I	#9204	muemsg	Finished Calling m_pUpdateInfoCallback->HandlePostpone
2016-07-07 12:10:06.129	I	#9204	muemsg	Finished Calling HandlePostpone
2016-07-07 12:10:06.129	I	#9204	UpdEvents	EpoEventInf Interface: Update event created.
2016-07-07 12:10:06.129	I	#9204	UpdEvents	DeInitializing Event Interface
2016-07-07 12:10:06.129	I	#9204	UpdEvents	EpoEventInf Interface: Deinitialization succeeded.
2016-07-07 12:10:06.129	I	#9204	muemsg	Updater session finish state value =4
2016-07-07 12:10:06.129	I	#9204	Uec	Done processing event  information
2016-07-07 12:10:06.129	I	#9204	Uec	Received ipc data from mue
2016-07-07 12:10:06.129	I	#9204	Uec	Processing progress information
2016-07-07 12:10:06.129	i	#9204	Updater	Update process failed.
2016-07-07 12:10:06.129	I	#9204	Uec	Done processing progress information
2016-07-07 12:10:06.129	I	#11456	LpcConnMgr	Processing message queue disconnection request
2016-07-07 12:10:06.129	I	#11456	LPC	Unregistering LPC process
2016-07-07 12:10:06.129	I	#9204	Uec	Terminating thread
2016-07-07 12:10:06.129	I	#11456	LPC	Successfully unregistered LPC process, CMNUPD__3000:DEFAULT:3688
2016-07-07 12:10:06.144	I	#7788	Uec	Terminating ipc channel
2016-07-07 12:10:06.144	I	#7788	ipcchannel	Aborting IPC object connection
2016-07-07 12:10:06.144	I	#7788	ipcchannel	Closing IPC connection
2016-07-07 12:10:06.144	I	#7788	ipcchannel	Closing IPC server
2016-07-07 12:10:07.863	I	#2692	Sched	The task  Install VSE 8.8.0 has failed

I have no clue anymore.

Other Agents works fine (other subnets).

Is it pointing to some networkproblems? But why is the communication still work?

Maybe i will let check for drops or something.

Greetings muetze

[muetze87 · Accepted solution]

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