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mcdave
Level 10
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Message 1 of 2

[Agent] error 3: The system cannot find the path specified

Hi,

Our Agent & AgentError logs are filled with following error 3.

Agent_XXX_error.log


2015-02-11 08:15:21.960    E    #1716    File    Error trace:


2015-02-11 08:15:21.960    E    #1716    File     [CreateFile write,%ALLUSERSPROFILE%\Application Data\McAfee\Common Framework\DB\ePOupdates.txt]->


2015-02-11 08:15:21.960    E    #1716    File      error 3: The system cannot find the path specified.


2015-02-11 08:15:36.929    E    #884    File    Error trace:


2015-02-11 08:15:36.929    E    #884    File     [CreateFile write,%ALLUSERSPROFILE%\Application Data\McAfee\Common Framework\DB\ePOupdates.txt]->


2015-02-11 08:15:36.929    E    #884    File      error 3: The system cannot find the path specified.


2015-02-11 08:25:51.959    E    #3704    File    Error trace:


2015-02-11 08:25:51.959    E    #3704    File     [CreateFile write,%ALLUSERSPROFILE%\Application Data\McAfee\Common Framework\DB\ePOupdates.txt]->


2015-02-11 08:25:51.959    E    #3704    File      error 3: The system cannot find the path specified.


2015-02-11 08:26:06.927    E    #3896    File    Error trace:


2015-02-11 08:26:06.927    E    #3896    File     [CreateFile write,%ALLUSERSPROFILE%\Application Data\McAfee\Common Framework\DB\ePOupdates.txt]->


2015-02-11 08:26:06.927    E    #3896    File      error 3: The system cannot find the path specified.


2015-02-11 08:36:21.942    E    #3416    File    Error trace:


2015-02-11 08:36:21.942    E    #3416    File     [CreateFile write,%ALLUSERSPROFILE%\Application Data\McAfee\Common Framework\DB\ePOupdates.txt]->


2015-02-11 08:36:21.942    E    #3416    File      error 3: The system cannot find the path specified.


2015-02-11 08:36:36.911    E    #3736    File    Error trace:


2015-02-11 08:36:36.911    E    #3736    File     [CreateFile write,%ALLUSERSPROFILE%\Application Data\McAfee\Common Framework\DB\ePOupdates.txt]->


2015-02-11 08:36:36.911    E    #3736    File      error 3: The system cannot find the path specified.




The location/path (%ALLUSERSPROFILE%\Application Data\McAfee\Common Framework\DB\) where it tries to write ePOupdates.txt file does exist on our clients.
I also verified the permissions, SYSTEM & local administrators group has full rights to this folder.How to resolve this?

What could be the cause How to resolve this?

regards,

Dave

1 Reply
mcdave
Level 10
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Message 2 of 2

Re: [Agent] error 3: The system cannot find the path specified

really no one got a clue here?