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mcdave
Level 10
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Message 1 of 4

Agent Handler & Remote Desktop Issue

One of our agent handlers has a problem with Remote Desktop, RDP doesn't work if Agent Hander is installed.

When we remove the AH it works perfectly until it's reinstalled???

Any ideas?

3 Replies

Re: Agent Handler & Remote Desktop Issue

Anything triggering in the HIPS Console on that machine?

McAfee Employee
McAfee Employee
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Message 3 of 4

Re: Agent Handler & Remote Desktop Issue

Have you got the AH configured to listen on the same port that RDP uses?

Just a guess...

HTH -

Joe

mcdave
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Message 4 of 4

Re: Agent Handler & Remote Desktop Issue

@greatscot: HIPS is not installed on that machine

@JoeBidgood: checked another port is used.

Update: we tried using VNC as a backup but it doesn't work as wel with the AH installed.