cancel
Showing results for 
Search instead for 
Did you mean: 
kenobe
Level 10
Report Inappropriate Content
Message 1 of 6

Agent Deployment to MAC OS X Fails

Jump to solution

All, I've got a sub site admin who is trying to push the Agent 4.8 on two MAC OS X systems.  After install they both still show as Rogue, with one saying in the details "Agent Deployment in Progress".  I had him run the command line "cmdagent /p" and this screen shows what happens:

Agent_OSX.PNG

Any idea what is happening here?

Thanks in advance.

Ken

1 Solution

Accepted Solutions

Re: Agent Deployment to MAC OS X Fails

Jump to solution

Hi

Could you try running the cmdagent /p command elevated:

sudo cmdagent /p


Also could you confirm you have HF972377 installed to support OSX 10.10 (Yosemite) KB82993

Many Thanks

Rich

Volunteer Moderator - Business Products

Certified McAfee Product Specialist - ePO

5 Replies

Re: Agent Deployment to MAC OS X Fails

Jump to solution

Hi

Could you confirm full build numbers for OSX and the MA installed.

Many Thanks

Rich

Volunteer Moderator - Business Products

Certified McAfee Product Specialist - ePO

kenobe
Level 10
Report Inappropriate Content
Message 3 of 6

Re: Agent Deployment to MAC OS X Fails

Jump to solution

We're running ePO 4.6.8 with

Mac Agent 4.8.0.1500

MAC OSX 10.10.3

Re: Agent Deployment to MAC OS X Fails

Jump to solution

Hi

Could you try running the cmdagent /p command elevated:

sudo cmdagent /p


Also could you confirm you have HF972377 installed to support OSX 10.10 (Yosemite) KB82993

Many Thanks

Rich

Volunteer Moderator - Business Products

Certified McAfee Product Specialist - ePO

Highlighted
kenobe
Level 10
Report Inappropriate Content
Message 5 of 6

Re: Agent Deployment to MAC OS X Fails

Jump to solution

Found we don't have that hotfix installed yet.  Waiting for my admin to install it then we'll try again.  Thanks!

Re: Agent Deployment to MAC OS X Fails

Jump to solution
I'm glad I could help. 


Regards

Rich


More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator