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Agent 4.8 / 5.x with Relay Server (may not default port at installation time)

Hi,

I'm wondering how relay function in MA would work when the agent ist installed the first time / at a fresh machine and has no connection to ePO (e.g. DMZ). As far as I know relay function is not enabled by default? And even if its enabled - then only for default port I guess?

So how get it work in this case:

- DMZ with already one Relay server installed (at a non-default port)

- new MA installed on machines in the same network segment - that have to use the relay server

If there is no best practise or "works by default" way to do it (eg. the thight policy is already included wehn downloading MA msi from ePO) ... maybe configuring the relay server as an SA would do it (as this should be included in te installer/sitelist?).

Thx

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Re: Agent 4.8 / 5.x with Relay Server (may not default port at installation time)

Hello,

This could be useful:

https://community.mcafee.com/t5/ePolicy-Orchestrator/how-McAfee-super-agent-relay-works/td-p/626792

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
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Re: Agent 4.8 / 5.x with Relay Server (may not default port at installation time)

The default settings do not have relay server communication enabled.  Installing a relay server that is also a superagent won't help either, as superagent functionality does not pass agent communication.  Your best bet would be to install an agent handler in the dmz and once that is in the default sitelist, then install the agent on clients in that location so they have the dmz agent handler info and know where to connect to.

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