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Level 7

Add/Remove Programs Slow / OAS Enabled

We have an issue when loading Add/Remove programs where the list takes up to 5 minutes to populate when the On Access Scanner is enabled.

Disabling the OAS sees the list populate immediately (3-5 seconds!).

It seems the registry scan to find installed programs is being blocked by the OAS. Can you advise what kind of exclusions would be required for this?

We have a mixture of W7x86, x64, W8.1 x64 - all of which are affected.

McAfee: VirusScan Enterprise 8.8 / EPO 5.3.0

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