After the upgrade of ePO from 5.1.1 to 5.3.0 build 400, we're no longer able to see Access protection rules in the "Access Protection Policies". Both windows are just blank.
Here is what I tried so far with no success:
None of this helped. It seems that Access protection rules is the only thing affected -- MOVE policies are shown OK.
Anyone with the similar issue?
Solved! Go to Solution.
We do have couple of customers reported this issue. Do you have ePO installation in non-root drive (other than C drive)? Do you have 8.3 naming convention setup correctly?
Please try the workaround below.
2. rebooted system
3. removed extension and then checked it back in. (before removing the extension. Please export, VSE poilcies/policy assignment, client task/client task assignments)
4. re-imported policies and extensions
Just to jump in on this... are the rules not being displayed on the ePO server itself, or are they missing from the VSE console application on the desktop?
They are not being displayed within ePO. Still appear in the VSE console (but we are unable to make any changes since the rules are not being shown in ePO)...
I notice that is under the McAfee Default policy. Do you have any entries under the "My Default" policy (if you have one)? Does the same happen if you copy the Duplicate and rename the policy before making changes?