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Access Protection Rules not updating after MA & VS Update

Hi,

we are testing MA 5.0.2.233 & VS Patch 7. After updating the two components the Access Protection Rule changes (exclude macompatsvc.exe) are not updating on the clients. We can see the following entries in the AP-Log:

08.03.201609:49:55Blockiert durch ZugriffsschutzregelNT-AUTORITÄT\SYSTEMC:\PROGRAM FILES\MCAFEE\COMMON FRAMEWORK\MACOMPATSVC.EXEHKLM\SOFTWARE\MCAFEE\SYSTEMCORE\VSCORE\ON ACCESS SCANNER\MCSHIELD\CONFIGURATION\HIGH\Common - Standardschutz:Veränderungen der McAfee-Dateien und -Einstellungen verhindern

Blockierte Aktion: Schreiben

We are updating from MA 5.0.1.516 & VS Patch 5.

Has anyone else this problems?

Best regards

1 Reply

Re: Access Protection Rules not updating after MA & VS Update

I am having the same issue.  DAT's will not install.  This is happening on about 40% of my endpoints.

I added an exception for the MACOMPATSVC.exe in Access Protection, but the DATs still won't take.