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zuku
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Message 1 of 9

A synchronization task for this group is in progress. Go to the Server Task Log to check the status.

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Hi,

I'm trying to sync my systems with AD, when at the bottom of sync settings page I click "Synchronize now" i get an error: 
"A synchronization task for this group is in progress. Go to the Server Task Log to check the status."

On server task log I don't have any pending jobs. I have configured one AD sync job but it is scheduled at night 1AM.

How could I fix this?

 

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McAfee Employee vivs
McAfee Employee
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Message 2 of 9

Re: A synchronization task for this group is in progress. Go to the Server Task Log to check the sta

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Whenever you will click on the Synchronize now

"A synchronization task for this group is in progress. Go to the Server Task Log to check the status."

The above message will appear. Once the above message will appear please click on the save bottom right.

So this is not the error message.

Once the AD Sync task is getting completed or failed you will get the information in Server Task Log

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8 Replies
McAfee Employee vivs
McAfee Employee
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Message 2 of 9

Re: A synchronization task for this group is in progress. Go to the Server Task Log to check the sta

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Whenever you will click on the Synchronize now

"A synchronization task for this group is in progress. Go to the Server Task Log to check the status."

The above message will appear. Once the above message will appear please click on the save bottom right.

So this is not the error message.

Once the AD Sync task is getting completed or failed you will get the information in Server Task Log

View solution in original post

McAfee Employee hem
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Message 3 of 9

Re: A synchronization task for this group is in progress. Go to the Server Task Log to check the sta

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What version of database you are using. I am assuming that database is full. To confirm, please look at Orion log (\ePO\server\logs) and search for 'PRIMARY' filegroup is full.

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zuku
Level 8
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Message 4 of 9

Re: A synchronization task for this group is in progress. Go to the Server Task Log to check the sta

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sorry but I don't know where to find log that you talking about, In server Settings-->Server Information?

I use sql 2017 express

McAfee Employee vivs
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Message 5 of 9

Re: A synchronization task for this group is in progress. Go to the Server Task Log to check the sta

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Below is the by default installation directory:

C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\Logs

So you need to go to the installation directory and check for Orion log.

SQL Express is having 10 GB by default, So you can follow the steps in the above reply and search for "PRIMARY" in orion.log.

McAfee Employee hem
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Message 6 of 9

Re: A synchronization task for this group is in progress. Go to the Server Task Log to check the sta

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Orion log will be under C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\Logs

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?please select Accept as Solution in my reply and together we can help other members?
zuku
Level 8
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Message 7 of 9

Re: A synchronization task for this group is in progress. Go to the Server Task Log to check the sta

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this orion log file have 457 KB

McAfee Employee cdinet
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Message 8 of 9

Re: A synchronization task for this group is in progress. Go to the Server Task Log to check the sta

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If your database was full, you would have more issues than that message, as you wouldn't be able to even get in the console.  VIVS gave you the correct answer - that is a default message to let you know that it started the sync as you told it to.

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zuku
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Message 9 of 9

Re: A synchronization task for this group is in progress. Go to the Server Task Log to check the sta

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my night job with AD sync is working, so I think that you are right, it's a standard notification. thanks

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