cancel
Showing results for 
Search instead for 
Did you mean: 
Former Member
Not applicable
Report Inappropriate Content
Message 1 of 3

5.0.6 Agent Doesn't Fix "Update Security"

Jump to solution

Good day,

I've installed the 5.0.6 version of the Agent on a number of test machines, it does not appear to fix the greyed out "Update Security" selection in the Agent monitor.  Will a HF be released to fix this problem with either the 5.0.5 or the 5.0.6 Agent? 

We use a NAC which tells the customer to use this selection to update their definitions if they have been off the network or turned their system off for a while.  It's a major problem for management, a fix would be a good thing.  The problem is keeping us from migrating to ENS or Patch 9.

Thanks,

DocB

1 Solution

Accepted Solutions
Highlighted
PhilR
Level 12
Report Inappropriate Content
Message 2 of 3

Re: 5.0.6 Agent Doesn't Fix "Update Security"

Jump to solution

Have you updated the ePO extension to the one for MA 5.0.6?

Does your McAfee Agent General policy have "Allow end users to update security from the McAfee system tray menu" ticked?

Works for me with Agent 5.0.6 and VSE 8.8 Patch 9.

Cheers,

Phil

View solution in original post

2 Replies
Highlighted
PhilR
Level 12
Report Inappropriate Content
Message 2 of 3

Re: 5.0.6 Agent Doesn't Fix "Update Security"

Jump to solution

Have you updated the ePO extension to the one for MA 5.0.6?

Does your McAfee Agent General policy have "Allow end users to update security from the McAfee system tray menu" ticked?

Works for me with Agent 5.0.6 and VSE 8.8 Patch 9.

Cheers,

Phil

View solution in original post

Former Member
Not applicable
Report Inappropriate Content
Message 3 of 3

Re: 5.0.6 Agent Doesn't Fix "Update Security"

Jump to solution

Extensions were installed before hand, one custom policy did not have it checked.  Now fixed.

Thanks,

DocB

More McAfee Tools to Help You

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community