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with new super agent new repositories are not created

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I have successfully created multiple superagents along with superagent repositories. however, in some cases, the superagent is successfully installed but the repository is not created. I have tried to remove reinstall superagent but no luck. any advice.
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Re: with new super agent new repositories are not created

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Thank your for your informative response. i tried all of the steps before posting my question in community. however my problem got resolved after installing EPO update 2.

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Re: with new super agent new repositories are not created

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@User56614107 

Super agent is nothing but as normal agent were it enabled option through McAfee Agent policy

For the clients to contact Super agent repository instead of EPO, is possible through McAfee Agent, Create new policy

Repository policy = Edit & select from the list & move SADR to TOP and save.

This new policy can be applied to group or system level or my organization level as it need.

Additionally: Some information with purpose of super agent & attached document

The SuperAgent is an agent with the ability to contact all agents in the same subnet as the SuperAgent, using the SuperAgent wakeup call. Its use is triggered by Global Updating being enabled on the ePolicy Orchestrator (ePO) server, and it provides a bandwidth efficient method of sending agent wakeup calls.

If you operate in a Windows environment and plan to use agent wake-up calls to initiate Agent-server communication, consider converting an agent on each network broadcast segment into a SuperAgent.

SuperAgents distribute the bandwidth load of concurrent wake-up calls. Instead of sending agent wake-up calls from the server to every agent, the server sends the SuperAgent wake-up call to SuperAgents in the selected System Tree segment. When SuperAgents receive this Wake-up call, they send broadcast wake-up calls to all agents in their network broadcast segments.

The process is:

    Server sends a wake-up call to all SuperAgents.

    SuperAgents broadcast a wake-up call to all agents in the same broadcast segment.

    All agents (regular agents and SuperAgents) exchange data with the server.

    An agent without an operating SuperAgent on its broadcast segment is not prompted to communicate with the server.

To deploy enough SuperAgents to the appropriate locations, first determine the broadcast segments in your environment and select a system (preferably a server) in each segment to host a SuperAgent. Be aware that agents in broadcast segments without SuperAgents do not receive the broadcast wake-up call, so they do not call in to the server in response to a wake-up call.

I hope the above information is helpful to understand and this resolves your query.

Venu
cdinet
McAfee Employee
McAfee Employee
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Re: with new super agent new repositories are not created

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Please do not assign a superagent policy to my organization - that can have very disasterous results. 

If the agent is not creating the directory, then it is most likely not applying the policy correctly.  You would need to look at agent logs for any failures in enforcing policies.  Also, do not pre-create any of the directory structure you are using.  The agent process needs to create that.

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Re: with new super agent new repositories are not created

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Thank your for your informative response. i tried all of the steps before posting my question in community. however my problem got resolved after installing EPO update 2.

View solution in original post

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