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the mcafee epolicy orchestrator 5.3 2 server service terminated unexpectedly. EventID 7034

Hi Folks;

 

I was wondering if you guys can help me out in order to figure out what happened right here, this is a 2008 R2 Standard server running an ePO 5.3.2, the AV from the server has VSE installed but a 3er party just got ENS on it, this issue occured this week, I almost forgot that in this server also is the SQL installed for this epo, both in the same box. ANY help will be appreciated. I attached an image of the error in the Event Viewer

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McAfee Employee
McAfee Employee
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Re: the mcafee epolicy orchestrator 5.3 2 server service terminated unexpectedly. EventID 7034

Hello @Fenomeno 

Thanks for your post.

I would like to inform you that ePO 5.3.2 is end of life and end of support.

Try to check Orion.log and Stderr.log and see whether you are getting any errors.

Also try to disable AV and check whether service is starting or not.

Any recent changes ?

Have you tried rebooting the sever?

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McAfee Employee
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Re: the mcafee epolicy orchestrator 5.3 2 server service terminated unexpectedly. EventID 7034

You definitely need to plan on upgrading.  Are there errors in the server log in db\logs?  When did issue start and what changed?  Do you have a registered syslog server?  If so, try removing that and see if issue goes away.  When does it crash - how frequently, something going on at the time?  This isn't something we will troubleshoot, as that version of epo is end of support.  

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