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Former Member
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Message 1 of 10

server DAT version not reflecting on ePO

Hi

I have two server which is getting update but dont know its getting update from my ePo server or from internet .

But that server DAT version not reflecting on ePos server .Its showing 4 days old DAT Version. when physical saw on server its DAT version uptodated.

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Hem
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Message 2 of 10

Re: server DAT version not reflecting on ePO

From agent log, you can verify from where the server is getting updated (from ePO or from the ePO). If it's pulling the update then you will see message pulling updates from ePO_<machine name> etc message.

I am not clear about the second part of question 'DAT version is 4 days old'. Is the client machine's DAT is 4 days old or you are talking about ePO server master repository's DAT or My Avert threat advisory of ePO.

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Message 3 of 10

Re: server DAT version not reflecting on ePO

Hi thakns for response .

Let me explain littlebit more about 2nd question DAT is 4 day old.

I have server 2003 where mcafee agent installed  we can say mcafee client .

that server DAT version getting update on daily baisis but when checking that server by login to epo getting old DAT version  .

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Message 4 of 10

Re: server DAT version not reflecting on ePO

Hi Satya,

Either the McAfee agent may gets corrupted kindly redeploy the McAfee agents with the option "install over the existing version" .on server machine use the agent status monitor for sens/collect props,policy enforcement etc.

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Message 5 of 10

Re: server DAT version not reflecting on ePO

Hi Satya,

Am little bit confused could you explain me weather the DAT is not reflecting in MyAvert Threat Advisory on ePO or the DAT is not reflection under the client details on ePO cosole ...?

test.JPG

Former Member
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Message 6 of 10

Re: server DAT version not reflecting on ePO

Hi Thanks for screen short.

there is no problem with MyAvert Threat Advisory.

problem client DAT Versio dosent match with ePO DAT version.

Former Member
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Message 7 of 10

Re: server DAT version not reflecting on ePO

Hi

Probably the McAfee agent got corrupted kindly re deploy it from the ePO console .

could you check  the status agent monitor on problamatic machine weather the VSE is receiving any error msg.

Command to open status agent monitor(CMD)

C:\program files\McAfee\common framework\cmdagent.exe /s

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Message 8 of 10

Re: server DAT version not reflecting on ePO

Hi

I have already did reinstallation part. but still problem is there .

Former Member
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Message 9 of 10

Re: server DAT version not reflecting on ePO

Hmmmm ,

Do you have only problem with less servers or entire PC's ?

surely u ll get clue with MCAfee agent status monitor.

Message was edited by: lakshmanans on 3/14/12 6:16:10 AM CDT
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Message 10 of 10

Re: server DAT version not reflecting on ePO

Hi Satya,

jus fo clarification How could you say that u have reinstalled the McAFee agent successfully ? have you verified the server tatsk log

Kindly follow these steps tooooo.

1)Uninstall the McAfee agent on problamatic servers

Command c:\program files\McAFee\common framework\frminst /remove=agent

2)copy the frame package from ePO server to the problamatic server

Path : c:\program files\mcafee\ePOlicy orchestrator\DB\software\current\epo agent

3)reinstall the frame package manually and use the status agent monitor for collect/send props,enforce policies etc

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