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offline install of epo - Software Manager not updating

Hi,

I am doing a offline install of epo, I have got the repo copied in from commonupdates, but I can't get the software manager to update.

How do i get the software part to get updated? I know there is a server task trigger this, but I don't know where this goes to, and if i can piont to somewhere locally.

Can anyone shed any light on this please?

thanks

Pete

 

5 Replies
cdinet
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Message 2 of 6

Re: offline install of epo - Software Manager not updating

It has to go to epo.mcafee.com - there is no offline place it can go to for this.  The software that shows then, when it connects to the McAfee site, is associated to what entitlements your grant is tied to.

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cdinet
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Message 3 of 6

Re: offline install of epo - Software Manager not updating

This is not an unusual scenario.  In cases like this, you have to manually download software from the McAfee download site or another epo server and check it into this one manually.  If you need updates, such as dats, etc., you can either set up a mirror task in VSE or ENS on a system that has Internet access to use as a source site, or follow KB82581 to update from another epo server in your environment.

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Re: offline install of epo - Software Manager not updating

HI,

Thanks, I have a copy of the common updater which seems to being read ok, but I'm not getting anything recongised to pull in the DAT files for the system.

If I go down the epo route as per KB82581 will this also pull over the licensing details back to the mcafee website or will i still need to give my EPO_B as per the kb access to the internet to get this registration?

So epo_A talks to the mcafee website, and epo_B gets the info from epo_A, will this info be feed down?
Or is it pully just a copy of the commonupdater repo again?

Pete

 

Hem
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Message 5 of 6

Re: offline install of epo - Software Manager not updating

If you have one ePO server with internet then please run server task 'Download Software Product List'. Once task completed then please copy two files 1-licensed_products_list.xml and 2-trial_products_list.xml (C:\Program Files (x86)\McAfee\ePolicy Orchestrator\DB) and paste to second ePO.

After replacing the files, please restart ePO services on second node.

Software manager categories products based on these two files only and download from epo.mcafee.com as a result of Download Software Product List'

 

cdinet
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Message 6 of 6

Re: offline install of epo - Software Manager not updating

In a scenario where server b doesn't have access to the internet, no matter what you do the software manager won't be functional, as you won't be able to download software from it.  That doesn't work like a source site for the master repository does, it has to have a connection to epo.mcafee.com.

As for setting up epo a as a source site, here is how that would work.  You would first need to import the master repository key from epo a to epo b so that clients will be able to decrypt the catalog and use the content.

When epo A pulls from mcafee commonupdater site, it adds that content to its master repository and all the license validation is done at that time.

When epo B pulls from epo A, it is pulling from its master repository that same content that epo A pulled from McAfee site.  McAfee doesn't know about epo B and doesn't care about its licensing because it validated already through epo A.  Epo B doesn't need access to the internet in any way, then, just access to epo A.  As far as epo B knows, epo A is the same as the commonupdater site.

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