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Former Member
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Message 1 of 13

not able to open the EPO 4.5 Console

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Hello,

  

   I have EPO 4.5 working on Window server 2003 and SQL 2005. The server was working good and all of a sudden I am not able to logon to the server. I tried to login with https://localhost:8443/core/config and do test connection it gives me error

The user is not associated with a trusted SQL Server connection.

cc.PNG

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Former Member
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Message 13 of 13

Re: not able to open the EPO 4.5 Console

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I used sa password and did a test . Then apply restart it worked like a charm.

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Former Member
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Message 2 of 13

Re: not able to open the EPO 4.5 Console

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You can try to restart the McAfee ePO Application Server Service (Tomcat).

Based on your screen shot it seems that Tomcat is not loaded fully.

McAfee Foundation Services (MFS) screen usually appears as a result on some issue with Tomcat.

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Message 3 of 13

Re: not able to open the EPO 4.5 Console

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This Issue may be because of Database connectivity issue, You can check the Database connectivity by accessing following https://server:8443/core/config

and do the Connectivity test.

Former Member
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Message 4 of 13

Re: not able to open the EPO 4.5 Console

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connectivity test gives me this

The user is not associated with a trusted SQL Server connection

Former Member
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Message 5 of 13

Re: not able to open the EPO 4.5 Console

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You must have changed password for the user which you have used in https://server:8443/core/config

Former Member
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Message 6 of 13

Re: not able to open the EPO 4.5 Console

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Are you using Windows Authentication or SQL Authentication?....

Former Member
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Message 7 of 13

Re: not able to open the EPO 4.5 Console

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SQL authentication

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Message 8 of 13

Re: not able to open the EPO 4.5 Console

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Have you changed Password of the user which you have used for Connecting ePO Database.

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Message 9 of 13

Re: not able to open the EPO 4.5 Console

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No I have not changed any thing as such

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Message 10 of 13

Re: not able to open the EPO 4.5 Console

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Are you able to login Database using same user through SQL management Studio.?

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