I've brought up a new Agent Handler.
The Agent Handler contacts the ePO and Database without issue, and shows up in the system fine and services on the Agent Handler start without issue.
But no systems connect the the Agent Handler and the logs looks like the system is stuck.
Please review my logs and let me know what I should do .
Is this in a dmz or isolated network? Make sure you have all the ports open per kb66797. I would not recommend posting your logs here, as they would contain some internal info that should not be made public. I will send you my contact info - email me the server log from the db\logs folder where the ah is installed.
Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.