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cdinet
McAfee Employee
McAfee Employee
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Message 11 of 16

Re: log forwarding

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Ok, open a ticket then please so we can take a look at logs.

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Re: log forwarding

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thanks for your help and participation
.
I have a ticket opened already - 4-22317055031
cdinet
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Message 13 of 16

Re: log forwarding

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Your screenshot shows test connection 3 dots and port is a non tls port, which means it is failing ssl connection.  

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cdinet
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Message 14 of 16

Re: log forwarding

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You can use nmap to verify the syslog server supports tls 1.2 and has the required ciphers it needs per kb91194 - see kb91115 for how to use nmap.

Otherwise a wireshark capture would show you it is not attempting tls connection, or the handshake is failing.

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Re: log forwarding

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I believe that was the earlier screen capture.
It's showing Syslog Connection Success now
cdinet
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Message 16 of 16

Re: log forwarding

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Ok, can you stop apache and eventparser on epo, rename the eventparser and server log, then start them up.  Give everything a few min to ensure events are coming in, then upload the new logs to the SR.

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