linux

[tanguyer]

can i manage my linux on EPO ?

i have installed an agent on linux server but i don't now how to see him on my EPO console.

[Former Member]

Supported platforms, environments, and operating systems for McAfee Agent 5.x:

https://kc.mcafee.com/corporate/index?page=content&id=KB51573

Please check whether your Lnux machine is supported or not.

To check in your ePO :

Please go to the system tree>my organization:In preset please select=This group and all subgroups and search your machine.

if the agent is communicating with your ePO, You will be able to see under your system tree.

Please refer the attached screenshot.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

[cdinet]

Check /var/McAfee/agent/logs on the client.  The masvc log will show it starting asci - follow that attempt in the log and see if it was successful or failed to communicate, and if failed, what was the error? 

[tanguyer]

service cma status result :

active: inactive (dead)

[cdinet]

Remove the agent and make sure all the remnants are gone, make sure you are using a supported version for your Linux version and reinstall per the install guide for the agent.  Are you installing locally or through epo? 

[Herkules]

Hello cdinet,
What is the best practice to remove and install the agent locally?

[LKS]

You can follow the below article to remove agent manually.

https://kc.mcafee.com/corporate/index?page=content&id=KB75550

Then follow the below article to install Agent manually.

https://docs.mcafee.com/bundle/agent-5.0.6-installation-guide-epolicy-orchestrator/page/GUID-7F039BF...

Was my reply helpful?

If you find this post useful, please give it a Kudos! Also, please don't forget to select "Accept as a Solution" if this reply resolves your query!

[Herkules]

Hi LKS,
I'm afraid that the first link doesn't work, cannot be opened.
I am planning to install the latest Agent 5.6.3 on SUSE Linux Enterprise Servers, is the second link still the right one?

[cdinet]

I was able to open the first link.  Here is what it opened to:

https://kc.mcafee.com/corporate/index?page=content&id=KB75550&_ga=2.228527006.262844315.1583753161-1...

If there are remnants remaining, it may fail to reinstall properly.