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hnewidea
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Message 1 of 6

i need recover my password for endpoint security interface

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I am the administrator of epo

i lost the password  for unlock the endpoint clients, i need recover for make changes in many agents.

 

who  know  where  is the storage password in the EPO   and can read it.

 

please anybody can help me

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ChrisQ
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Message 2 of 6

Re: i need recover my password for endpoint security interface

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Can you just reset it on ePO in the Endpoint Security Common policy, and then use the agent status monitor to update the policy on the local machine?

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Former Member
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Message 5 of 6

Re: i need recover my password for endpoint security interface

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Hello @hnewidea 

Thanks for your response.

I would like to inform you that we can change the password but we can not see it.

Hope this helps !

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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5 Replies
ChrisQ
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Message 2 of 6

Re: i need recover my password for endpoint security interface

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Can you just reset it on ePO in the Endpoint Security Common policy, and then use the agent status monitor to update the policy on the local machine?

View solution in original post

Former Member
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Message 3 of 6

Re: i need recover my password for endpoint security interface

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Hello @hnewidea 

Thanks for your post.

Please open Policy Catalog in ePO >After that please go to the Endpoint Security Common Policy and then Show Advanced and change the password.

Once the policy is saved in that case please send a wakeup agent call or collect and send props from the client machine agent status monitor.


Below is the screenshot for your reference:

ENSCLI.PNG

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hnewidea
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Message 4 of 6

Re: i need recover my password for endpoint security interface

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thanks, if I can do that, but what I need is to read the current password, not change it. is there any way ??

Former Member
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Message 5 of 6

Re: i need recover my password for endpoint security interface

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Hello @hnewidea 

Thanks for your response.

I would like to inform you that we can change the password but we can not see it.

Hope this helps !

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

View solution in original post

hnewidea
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Message 6 of 6

Re: i need recover my password for endpoint security interface

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Thanks for the information, it is good for me.

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