forcing agent communication by dns (instead of IP first)

[Former Member]

Hi,

i want to make a new entry in my dns server for my mcafee server (so it maybe accessible by intra network and extra network)

I use deployment by msi.

So i think i have to modify sitelist.xml.

What would be the best practice to make modification (agent usually communicate first using IP. I want to force using directly DNS.

Is it possible ?

And what field do i have to modify in the xml ? (only field "server" ?)

After that i have to re-generate my msi.

That's right ?

Thanks for your help.

[JoeBidgood]

I'm afraid this isn't possible - the agent is hard-coded to try IP address, then DNS, then NetBIOS.

However as long as the agent fails to talk to the IP address, it will automatically try DNS, so all that will really happen is there will be a small delay.

HTH -

Joe

[Former Member]

OK,

one probleme resolved

But if i want to change the dns, how do i have to process ?

modifying the siteliste.xml only ?

(only the field "server" ?

Thanks

[JoeBidgood]

Can you explain a bit more what you are trying to do? Normally there shouldn't be any need to edit the sitelist manually...

Thanks -

Joe

[Former Member]

in fact, actually we would like to make an entry in the DNS with a more official name for our server.

Is it possible de change this name ?

Thanks

[JoeBidgood]

Sorry, I'm afraid I'm still not sure what you're trying to do

What is the actual problem you're trying to solve?

Thanks -

Joe

[Former Member]

ok, in fact our server's name is "myserverbob".

I'd like to make an entry in my dns which could be "mcafee.mycorporate.com" which would point to "myserverbob".

So i need to make change on agents which are out of our network.

So what is the best practice ?

I hope it will be more clear...

Thanks

Y

[JoeBidgood · Accepted solution]

I think I see what you mean now

ePO by default writes its FQDN to the sitelist.xml that the clients use. You can override this behaviour by adding the ServerDNSName parameter to the server.ini file on the ePO server, then restarting the ePO services: this will create  a new sitelist.xml (and a new framepkg.exe that contains the new sitelist.)

So in your case you would add the following line to the end of server.ini:

ServerDNSName=mcafee.mycorporate.com

and restart the services. You should then be able to install the agent using the framepkg.exe, and sitelist.xml should contain your desired FQDN.

Is this what you wanted?

Thanks -

Joe

[Former Member]

Hi,

sorry for late answer...

GREAT, it was exactly what i wanted to do.

Thanks a lot

Yoann