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Former Member
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Message 1 of 11

error on server task

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Any one help me,

i have a problem on epo 4.6.6 i had create server task to update dat  but can't run this task from last week i will show u screenshot error.jpg

server task also see below...:

server task.jpg

cannot update master repo...

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Hem
McAfee Employee
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Message 8 of 11

Re: error on server task

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My assumption was correct.

2015-01-13 06:13:25,917 ERROR [mfs:pool-2-thread-7] agentmgmt.AgentHandlerStatusTask  - Error during agent handler status task

java.sql.SQLException: Could not allocate space for object 'dbo.EPOServerEvents' in database 'ePO4_WINDOWS-J5HAO8E' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.

Please follow the suggestion of "M Bagheryan M"  to reduce the DB size.

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avinash34
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Message 2 of 11

Re: error on server task

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Check the Server task log to see why the update has failed.

Former Member
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Message 3 of 11

Re: error on server task

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Check the orion log too.

Hem
McAfee Employee
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Message 4 of 11

Re: error on server task

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I suspect DB is full but will be able to confirm from Orion log. If possible then please share it.

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Message 5 of 11

Re: error on server task

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Dear

I am agree with , and also it seems familiar to me on the similar case with one of my customer.

I am offering you to follow the below mentioned document:

McAfee KnowledgeBase - How to remove old events and shrink the ePolicy Orchestrator database

Then you have to check the installed version of your SQL server and review the restriction of space allocated to DB.

Let us know the result,

Enjoy,

Hem
McAfee Employee
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Message 6 of 11

Re: error on server task

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It was my guess but will be able to confirm from Orion log.

Former Member
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Message 7 of 11

Re: error on server task

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here,

C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\Logs

are many logs file name orion.log1, orion.log2, to orion.log9

Please see on following link

https://onedrive.live.com/?cid=4B014DEE7898B390&id=4B014DEE7898B390%217001&authkey=%21ADBJDKtS-FXqFS...

Hem
McAfee Employee
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Message 8 of 11

Re: error on server task

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My assumption was correct.

2015-01-13 06:13:25,917 ERROR [mfs:pool-2-thread-7] agentmgmt.AgentHandlerStatusTask  - Error during agent handler status task

java.sql.SQLException: Could not allocate space for object 'dbo.EPOServerEvents' in database 'ePO4_WINDOWS-J5HAO8E' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.

Please follow the suggestion of "M Bagheryan M"  to reduce the DB size.

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Former Member
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Message 9 of 11

Re: error on server task

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how to mange this ? i cannot upgrade HDD Space on this server. This is a physical server please suggest me possibilities to run continue without upgrade HDD Space..

Hem
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Message 10 of 11

Re: error on server task

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The only option I can think of

1. Detach DB from the machine.

2. Install sql on remote machine.

3. Reduce DB by purging and shrinking the database.

4. Attach it back to original machine.

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