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epo 591 installation problems with vc++2015 x86 x64

Hi Heroes,

When installing epo591 on server 2012 r2 I saw vc+=2015 installation was failed and cause epo  installation failed.

I resolved the vc++ 2015 installation issue by following a microsoft technet forum article and epo591 now have not issues install vc++2015 but epo 591 still cant proceed to the next step, no errors...

It looks epo 591 just cant recognize the vc++ 2015 components...

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Re: epo 591 installation problems with vc++2015 x86 x64

Hello @User21257322 

Thanks for your post.

I would like to see the logs to check further.

Installation logs are available under %temo% McAfee Logs folder.

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Re: epo 591 installation problems with vc++2015 x86 x64

yes I checked it as well, it just said not detected vc++ 2015, nothing more.

I'm trying to install epo 5.10 instead, but my customer didnt install any windows updates on this 2012 box......ah,  have to waiting for very time to wait for the updates to be installed.....

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Re: epo 591 installation problems with vc++2015 x86 x64

Once you've solved the vc++ installation issue and you succeeded to install it manually, i would suggest removing the vc++ installed manually and try to install ePO 5.9.1, so the installation of the vc++ would be done by the ePO installer.

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