I have a freshly installed server running Windows 2008 R2 x64 with a clean SQL 2008 R2 instance called .\AVS
Firstly, I had to enable the 8.3 name convention for Windows 2008 R2 x64 to get the installer to run. Then following the installer prompts I was able to go through the installation all fine.
While I was watching the install I noticed that it was performing a "Rollback" and ended up wit nothing being installed.
I have tried this a few times. I am logged into the machine as a Domain Administrator which of course has local administrative rights.
i have looked in the %temp% area and can see some log files....but can't see anything that makes sense of why my install is failing? It is just garble.
Can anyone help? ...
Hi japowell, it can be a bit difficult to see why it rollbacks.
Most usual causes can be:
- You are using non-alphanumeric passwords (logged-on user on windows or the admin password for the ePO console)
- You may see a java-related error on the logs (see https://kc.mcafee.com/corporate/index?page=content&id=KB60569)
And I had a customer who couldn't install ePO 4.6.1 (always rollbacking) and the problem was that Tomcat 6 was already installed on the server (ePO uses Tomcat 5) so they had to uninstall Tomcat 6 before proceeding.
Thanks for the ideas...Guess what, turned out the machine had a version of TomCat installed that hadn't been removed.
Someone had installed VCentre Server and removed it, but an instance of TomCat was still running.