I have created a cgroup within Epo and added a server to this group however it is stating unmanaged. I have amended host files on both AV and destiantion server so that the can 'see' each other and i have also check firewall logs that is allowing the 'connection'
Any ideas. I have tried adding by both IP and server name. When i add by IP the name resolves. Please help.
The first thing to check is that the agent is communicating with the server correctly - check the agent log on the client machine and see if there are any errors (the agent log will be called agent_<machinename>.log, where <machinename> is the name of the machine.) It may be that it's communicating and has appeared in a different location in the system tree - if you use the quick search function on the default dashboard to search for the machine name, how many results do you get?
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.