Setting up a new Protection Pilot 1.1.3 installation that is already complicated enough since each machine (about 12) is on its own, seperate, individually managed VPN link, is giving me headaches!
I've finally gotten the first field machine able to talk correctly on all ports, in both directions. Its finally pushed out DAT updates, and engine. Not a problem, finally.
However, it says Out-Of-Date still! Agent is highlighted in red, but lists versions 188.8.131.523, which is the same agent i'm running here in this office, same agent version listed on the PP server itself, so why is it out of date on the remote terminal?
(Curiously, I have 1 machine reporting 184.108.40.2063 as its agent, but I do not have 3.6 at all in my repository, dunno where that came from..)
Any ideas whats going on here? Thanks!
(Also, just noticed, it also has the machine entry in the pC list for the PP server listed as out of date for the same reason, but I have another system running EXACT same versions of agent, engine & dat, showing as current! Help!)
Oddly enough when i visit that page today, i actually have NO options below Compliance Definition.
I hit the arrow, and it adds a second divider line, but nothing else!
From memory the other day, i've already been here in my investigation, but didn't have an option for Agent compliance. I remember seeing settings for Engine & VirusScan versions. Not sure where those have gone since then ..
I've actually managed to fix it tho. I removed agent 3.6 from the one system with it, and reinstalled 3.5.513, then edited the SQL database to show them all as compliant. Now when it recalcs it shows them correctly. Even a new system added *after* the edit now reports 3.5.513 as current, so I presume it was confused in seeing a higher agent version, and was expecting them all to have that, despite it not being in the repository!
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.