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ASF-VA
Level 8
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Message 1 of 4

ePO - McAfee agent general policy and deployment update with previous channel

Hello,

Here is the situation:

I have a server whith the last version of DAT files, engine, etc etc... deploy by the current channel.

For some reason, I would like to deploy the previous version of all this files (from the previous channel)

I configured the McAfee Agent / General policy like this:

2022-03-23 17_44_54-SV2W3009.png

I thought the parameter "Enable DAT file downgrades when the version in the repository is older than local version" would allow me to do this, but it doesn't work.

I saw the possibility to restore a previous version of the AMCore content file, but that's not what I want to do.

So my questions are:
How do I download a previous version with the "Update now" button with ePO ?

If it's not possible, what is the purpose of the parameter "Enable DAT file downgrades when the version in the repository is older than local version" ?

Thanks is advance for your response !

3 Replies
cdinet
McAfee Employee
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Message 2 of 4

Re: ePO - McAfee agent general policy and deployment update with previous channel

The packages have to be in the previous branch also.  Per KB86704, you should be able to roll it back by just running an update task with the lower version in the specified repository branch.

 

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ASF-VA
Level 8
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Message 3 of 4

Re: ePO - McAfee agent general policy and deployment update with previous channel

I forgot to mention it, but yes, the packages are also in the previous branch.

previous_branch.png

But still, it doesn't work, I have no downgrade on my server.

Any idea?

cdinet
McAfee Employee
McAfee Employee
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Message 4 of 4

Re: ePO - McAfee agent general policy and deployment update with previous channel

Please open a ticket then with us to look at what might be going on.  Otherwise you can go through this to see if it gives you any indication of a problem.  

https://community.mcafee.com/t5/ePolicy-Orchestrator-ePO/SOLVED-HOW-TO-TROUBLESHOOT-CLIENT-UPDATE-DE...

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