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ePO Application Server Service Log

Upon trying to start the Application Server Service, it starts and stops immediately. No error is returned, except in the Windows application logs: The McAfee ePolicy Orchestrator 5.10.0 Server service terminated with the following service-specific error: Incorrect function. ePO Server.log: org.apache.catalina.startup.Catalina load WARNING: Catalina.start using conf/server.xml: Attribute "sslProtocol" was already specified for element "Connector". Nov 25, 2020 6:11:42 PM org.apache.catalina.startup.Catalina start SEVERE: Cannot start server. Server instance is not configured. OpenJDK 64-Bit Server VM warning: ignoring option MaxPermSize=256m; support was removed in 8.0
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McAfee Employee
McAfee Employee
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Message 2 of 3

Re: ePO Application Server Service Log

Have any modifications been made to the server.xml file?  Can you attach a copy of it here?  That contains no sensitive information.  You might need to zip it up.

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McAfee Employee
McAfee Employee
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Message 3 of 3

Re: ePO Application Server Service Log

I looked at your SR - here is issue.

You have duplicate entry in server xml. This is what it should be:

sessionCacheSize="400" sslEnabledProtocols="TLSv1.2"
sslProtocol="TLS"

This is what you have
sessionCacheSize="400" sslProtocol="TLS" sslEnabledProtocols="TLSv1.2"
sslProtocol="TLS"


remove sslprotocol entry in first line

 

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