cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ePO API to capture the McAfee events

Is there a ways of automatically the five events to convert into a ticket VIA SNOW. I am curious to know is McAfee recommends any method to integrate these 5 event to SNOW for cutting ticket, also is there any API support which we could use to integrate?

ePO Master Repository Update failed
Distributed Repository Replication failed
Agent Handler Server Down
Access Protection Rule Violated
Access Protection Port Blocking Rule Violated

The assistance is very much appreciated. 

1 Reply
cdinet
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: ePO API to capture the McAfee events

I am not sure about Snow integration, but you can check out this section on issues and also might want to review section on automatic responses.

https://docs.mcafee.com/bundle/epolicy-orchestrator-5.10.0-product-guide/page/GUID-AAA4A531-FED9-467...

 

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community