ePO 5.9.1 Support

[idsanalysts]

Can someone send me a KB with the status of the support of ePO 5.9.1 which we are running on our estate please?

I thought it went end of life in August 2021 but does this mean that McAfee are not accepting service requests for faults or just stopped releasing hotfixes for issues (or both)

Thanks

[aguevara · Accepted solution]

here is the article:

https://kc.mcafee.com/corporate/index?page=content&id=KB93286

please also see our End Of live policy as it clarify your question:

https://www.mcafee.com/enterprise/en-gb/support/product-eol.html

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[cdinet]

We will give best effort support for helping upgrade to a supported version and sometimes that involves fixing issues that prevent you from upgrading.  If the issue is too complex and would require dev analysis, we would then ask you to set up a new server and migrate your systems.