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Reliable Contributor
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Message 1 of 6

ePO 5.10 Tags ERROR

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Hello,

When accessing TAG menu in ePO 5.10 the Webpage freeze and error occur in orion.log :

 

 

2019-01-17 09:50:39,638 ERROR [http-nio-8443-exec-22] tags.TagsUIActionInfo - Error occurred while enabling or disabling register type tag actions, register type actionswill be disabled by default
java.sql.SQLException: Invalid state, the ResultSet object is closed.
at net.sourceforge.jtds.jdbc.JtdsResultSet.next(JtdsResultSet.java:625)
at org.apache.commons.dbcp2.DelegatingResultSet.next(DelegatingResultSet.java:191)
at org.apache.commons.dbcp2.DelegatingResultSet.next(DelegatingResultSet.java:191)
at com.mcafee.epo.computermgmt.ui.tags.TagsUIActionInfo.appliesTo(TagsUIActionInfo.java:53)
at com.mcafee.orion.core.ui.control.UIActionsAction.actionApplyForUID(UIActionsAction.java:321)
at com.mcafee.orion.core.ui.control.UIActionsAction.getActionEnabledStatus(UIActionsAction.java:230)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionFactoryBase.java:58)
at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet.java:369)
at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServlet.java:170)
at com.mcafee.orion.core.servlet.ControllerServlet.doPost(ControllerServlet.java:140)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:650)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.filters.ExpiresFilter.doFilter(ExpiresFilter.java:1203)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.MdcFilter.doFilter(MdcFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:58)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:603)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:1025)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:27)
at com.mcafee.orion.core.server.AccessControlValveHook.invoke(AccessControlValveHook.java:81)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.LoginValidationValveHook.invoke(LoginValidationValveHook.java:89)
at com.mcafee.orion.core.server.mfsvalve.ValveContext.invokeNextInChain(ValveContext.java:25)
at com.mcafee.orion.core.server.mfsvalve.MfsValve.invoke(MfsValve.java:39)
at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)
at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.java:41)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:321)
at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:203)
at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:60)
at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke(ExternalAuthenticationStrategyExtPointValve.java:140)
at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingValve.java:34)
at com.mcafee.orion.core.server.ThreadLocalInfoCleanupValve.invoke(ThreadLocalInfoCleanupValve.java:25)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1136)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1775)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1734)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)

1 Solution

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McAfee Employee
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Message 2 of 6

Re: ePO 5.10 Tags ERROR

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We have some known issue with IE11. Are you facing the issue with other browsers?

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McAfee Employee
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Message 2 of 6

Re: ePO 5.10 Tags ERROR

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We have some known issue with IE11. Are you facing the issue with other browsers?

View solution in original post

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Reliable Contributor
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Message 3 of 6

Re: ePO 5.10 Tags ERROR

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Thanks for your response, do you know if there is any "KB" with this know issue ?

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McAfee Employee
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Message 4 of 6

Re: ePO 5.10 Tags ERROR

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https://kc.mcafee.com/corporate/index?page=content&id=KB91153

 

BTW, are you facing the issue with other browsers?

 

 

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Message 5 of 6

Re: ePO 5.10 Tags ERROR

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Thanks for the link.

Solution
{EPO5100U3.EN_US}

Best solution ever !

Work great with Chrome...

 

Thanks you.

Could you report the "solution" and the "error" line of orion.log on KB ?

 
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Re: ePO 5.10 Tags ERROR

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McAfee Development Team primary test bed is "Chrome". All supporting documentation. knowledge base articlets, etc. are tested within "Chrome".

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