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avilt
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Message 1 of 6

ePO 5.10 Installation Found Corrupted Files

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I am getting the attached error during ePO installation at SQL stage, I tried completely removing SQL and re installation but the same error again. Please advise.

"Found Corrupted Files"

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Nielsb
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Message 3 of 6

Re: ePO 5.10 Installation Found Corrupted Files

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Hi

The issue is with certificate expiration. The ePO self-signed certificates expired on July 22, 2019.

Solution
The ePO product team is working to build new package with updated signed certificates.


Workaround
Temporarily change the system time:
Update the system time to July 21, 2019.
Run the ePO installer.

 

More info: https://kc.mcafee.com/corporate/index?page=content&id=KB91682

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avilt
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Message 2 of 6

Re: ePO 5.10 Installation Found Corrupted Files

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epo-error-1.JPG

Nielsb
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Message 3 of 6

Re: ePO 5.10 Installation Found Corrupted Files

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Hi

The issue is with certificate expiration. The ePO self-signed certificates expired on July 22, 2019.

Solution
The ePO product team is working to build new package with updated signed certificates.


Workaround
Temporarily change the system time:
Update the system time to July 21, 2019.
Run the ePO installer.

 

More info: https://kc.mcafee.com/corporate/index?page=content&id=KB91682

cdinet
McAfee Employee
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Message 4 of 6

Re: ePO 5.10 Installation Found Corrupted Files

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The stand-alone version of pre-installation auditor tool has now been re-released with the cert issue fixed.  However, it has not yet been updated in the epo 5.10 installer that comes with the tool.  I will let you know when they update that.  So for an install with 5.10, you will still have to use the workaround.  You can, however, run the tool ahead of time with the stand-alone version to be sure of no issues found.

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roshp
McAfee Retired
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Message 5 of 6

Re: ePO 5.10 Installation Found Corrupted Files

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We had a same issue with one of the customer Installation and changing System Date/Time on the ePO server is not allowed by the group policy. 

As a solution we managed to replace (copy / paste) the entire content of the ePOIP directory with the content of the ePO Pre-Install Auditor tool 3.1.0 - Refresh 4 Version 3.1.0  (which is the latest release of the Pre-Installation Auditor). In this way you do not have to change the system date/time and then you can run the ePO installation without any issue.

Hope this helps.!!!

cdinet
McAfee Employee
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Message 6 of 6

Re: ePO 5.10 Installation Found Corrupted Files

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Good suggestion, thanks!

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