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j.hawes
Level 9
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Message 1 of 3

ePO 5.10.0 Update 9 Install Error "Found Corrupted Files"

After working with McAfee ePO support for the past month and a half without a resolution, I have been instructed to build another ePO server so our DLP reports can be run.  This time, I am foregoing the update to v5.10.0 Update 10, and I want to only install v5.10.0 Update 9.  
Unfortunately, all I can download in the Product Download area is the update installer.

I am figuring that is the issue I am having causing my existing v5.10.0 Update 9 installer to throw the error in the attached image. "Found corrupted files."

Does anyone know this error, or know who to contact to get the older version of the full ePO v5.10.0 Update 9 installer?

TIA

2 Replies
Former Member
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Re: ePO 5.10.0 Update 9 Install Error "Found Corrupted Files"

 Hello @j.hawes 

Thanks for your post.

I would like to inform you that ePO CU-9 can be obtained from support.

You need to open a Service Request with Support Team to get the CU-9.

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cdinet
McAfee Employee
McAfee Employee
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Message 3 of 3

Re: ePO 5.10.0 Update 9 Install Error "Found Corrupted Files"

For the found corrupted files error, please refer to the following kb.

https://kc.mcafee.com/corporate/index?page=content&id=KB91682

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