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thebox
Level 8
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Message 1 of 2

ePO 5.1.0 migration to new server, log on screen "~\EIManagement\WEB-INF\lib does not exist"

Hey all,

I am moving my ePO to a new server via disaster recovery snapshot, and after installing ePO on new server (w/ restore) I am getting this error on the log in screen:

"C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\EIManagement\2.3.0.34\EIManagement\WEB-INF\lib does not exist."

Looking in this path, I do not have a EIManagement folder within \2.3.0.34\.  The old server looks exactly the same so I'm not sure why it is throwing a fit over this.

I did some digging and didn't come up with much useful info, only KB79769 which looks similar but different.

Anyone dealt with this?

Thanks!

1 Reply
ajha1
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Re: ePO 5.1.0 migration to new server, log on screen "~\EIManagement\WEB-INF\lib does not exist"

- Please try removing the 'EIManagement' Extension, Restart the ePO Services.

- Error should vanish by now

- Re-check in the 'EIManagement' Extension

NOTE: Take the backup of 'EIManagement' Policies and client task(Their assignment) before removing the extension

Hope that helps.

- AJ

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