ePO 4.6.1 - System Tree Showing the station as unmanaged..
Recently installed ePO4.6.1 console and not used AD sync.
Now the station showing as unmanged (we used evaluation licenese)
Where to look at the log files.Please help me!
Solved! Go to Solution.
ePO copies the FramePkg.exe to target computer and executes the file- after this it reports to ePO as Completed. If the installation fails mid way, you need to manually check the FrmInst.log (C:\Windows\Temp\McAfeeLogs OR ?temp%\McAfeeLogs) for McAfee Agent installaltion. If its failed. It won't report to ePO at all.
Also, in some computers (especially in RDP session) 'M' icon does not show up. You need to open command prompt and goto C:\Program Files\Network Associates\Common Framework\ abd run 'CmdAgent.exe /s' to launch McAfee Agent Status Monitor and M icon.
You may manually copy the FramePkg from ePO (C:\Program Files or x86\McAfee\ePolicy Orchestrator\DB\Software\Current\EPOAGENT3000\Install\0409\
) to target computer and run with local admin rights and monitor FrmInst.log (C:\Windows\Temp\McAfeeLogs OR ?temp%\McAfeeLogs).
HTH
Moved from Consumer Live Support to Business section (ePO) for attention
Is there duplicate of the station existing in another folder in the system tree.
For example if this station has recently had an OS re-install and you didn't delete the station prior to the re-install then ePO will re-use the previous station instance rather than the new one as it will recognise the same MAC address.
There is no duplicate of this station on system tree
Configure RSD Sensor to detect the stations.
When we deployed mcafee agent,it is successful,(but mcafee tray icon not changing from "V" to "M")
when tried wakeupagent the following messages logged
Waking up agent XXXXX throuth agent handler XXX.XXX.local
Wakingup agent BCOD01 using NetBIOS
Unknown error contacting agent
wakeup agent failed
Hi,
I have started to install epo 4.6.1 on a new system and still got this error. Can any one help me on this.Hi
logs of EpoApSvr.log & Server.log are foloes
EpoApSvr.log
0131114132649 I #03052 NAINET HTTP Session closed
20131114132649 I #03052 NAINET ------------------------------------------------------------
20131114132649 I #03052 INETMGR Session 1 ended, result=1
20131114132649 I #03052 SITEMGR GeneralInetRequestThreadProc: GeneralInetRequest thread ended
20131114132649 x #03052 SITEMGR SiteMgr main control final release...
20131114132649 I #03052 SITEMGR Database Shutdown: Starting.
20131114132649 I #03052 SITEMGR Database Shutdown: Succeeded.
20131114132649 I #03052 INETMGR Database Shutdown: Starting.
20131114132649 I #03052 INETMGR Database Shutdown: Succeeded.
20131114132649 I #03052 SITEMGRWRAP Database Shutdown: Starting.
20131114132649 I #03052 SITEMGRWRAP Database Shutdown: Succeeded.
20131114133053 I #04552 RMANJNI Database Shutdown: Starting.
20131114133053 I #04552 RMANJNI Database Shutdown: Succeeded.
20131114133053 I #04552 EPOJNI Database Shutdown: Starting.
20131114133053 I #04552 EPOJNI Database Shutdown: Succeeded.
20131114133053 I #04552 RuleEngJNI Database Shutdown: Starting.
20131114133053 I #04552 RuleEngJNI Database Shutdown: Succeeded.
20131114133053 I #04552 DOWNLOADJNI Database Shutdown: Starting.
20131114133053 I #04552 DOWNLOADJNI Database Shutdown: Succeeded.
20131114133638 I #04572 EPOJNI Database initialization: Starting.
20131114133638 I #04572 NAISIGN RSA BSAFE Crypto-C Micro Edition FIPS 140-2 Module 3.0.0.1
20131114133639 I #04572 EPODAL Microsoft SQL Server 2008 (SP1) - 10.0.2531.0 (Intel X86)
20131114133639 I #04572 EPODAL Mar 29 2009 10:27:29
20131114133639 I #04572 EPODAL Copyright (c) 1988-2008 Microsoft Corporation
20131114133639 I #04572 EPODAL Express Edition with Advanced Services on Windows NT 5.2 <X86> (Build 3790: Service Pack 2)
20131114133639 I #04572 EPOJNI Database initialization: Succeeded.
20131114133639 I #04572 RuleEngJNI Database initialization: Starting.
20131114133639 I #04572 RuleEngJNI Database initialization: Succeeded.
20131114133639 I #04572 RuleEngJNI Policy Manager initialization: Starting.
20131114133639 I #04572 RuleEngJNI Policy Manager initialization: Succeeded.
20131114133639 I #04572 DOWNLOADJNI Database initialization: Starting.
20131114133639 I #04572 DOWNLOADJNI Database initialization: Succeeded.
20131114133648 I #04572 RMANJNI Starting RManJNI on computer BCPD01
20131114133648 I #04572 RMANJNI Database initialization: Starting.
20131114133648 I #04572 RMANJNI Database initialization: Succeeded.
20131114133704 I #04572 RMANJNI Checking agent package: Current\EPOAGENT3000\Install\0409\
20131114133704 I #04572 RMANJNI Checking agent package: Current\EPOAGENT3700MACX\Install\0409\
20131114133704 I #04572 RMANJNI Checking agent package: Current\EPOAGENT3700LYNX\Install\0409\
20131114133704 I #04572 RMANJNI Signaling Repository Manager open for business()
20131114133731 I #04192 EPOJNI Getting license data...
20131114133731 I #04196 EPOJNI Getting license data...
20131114133731 I #04196 EPOJNI Getting license data...
20131114133731 I #04192 EPOJNI Getting license data...
20131114133731 I #04192 EPOJNI Getting license data...
20131114133740 I #03316 EPOJNI Getting license data...
20131114133740 I #03316 EPOJNI Getting license data...
20131114133804 I #03068 SITEMGRWRAP Database initialization: Starting.
20131114133804 I #03068 SITEMGRWRAP Database initialization: Succeeded.
20131114133809 I #03068 INETMGR Database initialization: Starting.
20131114133809 I #03068 INETMGR Database initialization: Succeeded.
20131114133809 I #03068 SITEMGR Database initialization: Starting.
20131114133809 I #03068 SITEMGR Database initialization: Succeeded.
20131114133809 I #03068 SITEMGRWRAP Created instance of Site Manager
20131114133809 I #03068 SITEMGR SetEPOMode: SiteMgr enter ePO mode, server=BCPD01, EPOUser=, Password=********
20131114133809 I #03068 SITEMGR SetEPOMode: Set ePO mode successful
20131114133809 I #03068 SITEMGR GeneralInetRequestThreadProc: GeneralInetRequest thread started
20131114133809 I #03068 INETMGR Starting download session for url myavert.avertlabs.com:8801
20131114133809 I #03068 NAINET HTTP Session initialized
20131114133809 I #03068 NAINET Connecting to HTTP Server using Microsoft WinInet
20131114133809 I #03068 NAINET Trying to connect to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_PRECONFIG
20131114133809 I #03068 NAINET Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet
20131114133809 I #03068 INETMGR Started download session 1 for site myavert.avertlabs.com:8801
20131114133809 I #03068 SITEMGR GeneralInetRequestThreadProc: Downloading /reportservice.asmx
20131114133809 I #03068 INETMGR Downloading file reportservice.asmx from session 1, LocalDir=C:\WINDOWS\TEMP\nai5B.tmp\00000000, RemoteDir=
20131114133809 I #03068 NAINET Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx
20131114133809 I #03068 NAINET Trying to download using Microsoft WinInet library
20131114133809 I #03068 NAINET Connecting to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_DIRECT
20131114133809 I #03068 NAINET No resume download needed, calling InternetOpenUrl
20131114133809 I #03068 NAINET Resolving name myavert.avertlabs.com to address
20131114133819 I #03272 EPOJNI Getting license data...
20131114133819 I #03272 EPOJNI Getting license data...
20131114133821 E #03068 NAINET InternetOpenUrl failed on Server: myavert.avertlabs.com:8801, error msg:
20131114133821 I #03068 NAINET Failed to download the URL /reportservice.asmx using Wininet
20131114133821 I #03068 NAINET Trying to download using windows socket library
20131114133821 I #03068 NAINET Connecting to Real Server: myavert.avertlabs.com on port: 8801
20131114133833 E #03068 NAINET failed to find host for HTTP server: myavert.avertlabs.com:8801, error 11001
20131114133833 I #03068 INETMGR Download file reportservice.asmx failed in session 1, nainet ret=11001
20131114133833 e #03068 SITEMGR GeneralInetRequestThreadProc: Download file http://myavert.avertlabs.com:8801/reportservice.asmx failed, hr=-2147467259: Error 11001 (No such host is known. )
20131114133833 I #03068 NAINET HTTP Session closed
20131114133833 I #03068 NAINET ------------------------------------------------------------
20131114133833 I #03068 INETMGR Session 1 ended, result=1
20131114133833 I #03068 SITEMGR GeneralInetRequestThreadProc: GeneralInetRequest thread ended
20131114133833 x #03068 SITEMGR SiteMgr main control final release...
20131114133833 I #03068 SITEMGR Database Shutdown: Starting.
20131114133833 I #03068 SITEMGR Database Shutdown: Succeeded.
20131114133833 I #03068 INETMGR Database Shutdown: Starting.
20131114133833 I #03068 INETMGR Database Shutdown: Succeeded.
20131114133833 I #03068 SITEMGRWRAP Database Shutdown: Starting.
20131114133833 I #03068 SITEMGRWRAP Database Shutdown: Succeeded.
20131114133847 I #03208 EPOJNI Getting license data...
20131114133848 I #03208 EPOJNI Getting license data...
20131114133848 I #03208 EPOJNI Getting license data...
20131114133856 I #03208 EPOJNI Getting license data...
20131114135304 I #03068 SITEMGRWRAP Database initialization: Starting.
20131114135304 I #03068 SITEMGRWRAP Database initialization: Succeeded.
20131114135304 I #03068 INETMGR Database initialization: Starting.
20131114135304 I #03068 INETMGR Database initialization: Succeeded.
20131114135304 I #03068 SITEMGR Database initialization: Starting.
20131114135304 I #03068 SITEMGR Database initialization: Succeeded.
20131114135305 I #03068 SITEMGRWRAP Created instance of Site Manager
20131114135305 I #03068 SITEMGR SetEPOMode: SiteMgr enter ePO mode, server=BCPD01, EPOUser=, Password=********
20131114135305 I #03068 SITEMGR SetEPOMode: Set ePO mode successful
20131114135305 I #03068 SITEMGR GeneralInetRequestThreadProc: GeneralInetRequest thread started
20131114135305 I #03068 INETMGR Starting download session for url myavert.avertlabs.com:8801
20131114135305 I #03068 NAINET HTTP Session initialized
20131114135305 I #03068 NAINET Connecting to HTTP Server using Microsoft WinInet
20131114135305 I #03068 NAINET Trying to connect to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_PRECONFIG
20131114135305 I #03068 NAINET Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet
20131114135305 I #03068 INETMGR Started download session 1 for site myavert.avertlabs.com:8801
20131114135305 I #03068 SITEMGR GeneralInetRequestThreadProc: Downloading /reportservice.asmx
20131114135305 I #03068 INETMGR Downloading file reportservice.asmx from session 1, LocalDir=C:\WINDOWS\TEMP\nai6E.tmp\00000000, RemoteDir=
20131114135305 I #03068 NAINET Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx
20131114135305 I #03068 NAINET Trying to download using Microsoft WinInet library
20131114135305 I #03068 NAINET Connecting to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_DIRECT
20131114135305 I #03068 NAINET No resume download needed, calling InternetOpenUrl
20131114135305 I #03068 NAINET Resolving name myavert.avertlabs.com to address
20131114135317 E #03068 NAINET InternetOpenUrl failed on Server: myavert.avertlabs.com:8801, error msg:
20131114135317 I #03068 NAINET Failed to download the URL /reportservice.asmx using Wininet
20131114135317 I #03068 NAINET Trying to download using windows socket library
20131114135317 I #03068 NAINET Connecting to Real Server: myavert.avertlabs.com on port: 8801
20131114135329 E #03068 NAINET failed to find host for HTTP server: myavert.avertlabs.com:8801, error 11001
20131114135329 I #03068 INETMGR Download file reportservice.asmx failed in session 1, nainet ret=11001
20131114135329 e #03068 SITEMGR GeneralInetRequestThreadProc: Download file http://myavert.avertlabs.com:8801/reportservice.asmx failed, hr=-2147467259: Error 11001 (No such host is known. )
20131114135329 I #03068 NAINET HTTP Session closed
20131114135329 I #03068 NAINET ------------------------------------------------------------
20131114135329 I #03068 INETMGR Session 1 ended, result=1
20131114135329 I #03068 SITEMGR GeneralInetRequestThreadProc: GeneralInetRequest thread ended
20131114135329 x #03068 SITEMGR SiteMgr main control final release...
20131114135329 I #03068 SITEMGR Database Shutdown: Starting.
20131114135329 I #03068 SITEMGR Database Shutdown: Succeeded.
20131114135329 I #03068 INETMGR Database Shutdown: Starting.
20131114135329 I #03068 INETMGR Database Shutdown: Succeeded.
20131114135329 I #03068 SITEMGRWRAP Database Shutdown: Starting.
20131114135329 I #03068 SITEMGRWRAP Database Shutdown: Succeeded.
20131114140804 I #03068 SITEMGRWRAP Database initialization: Starting.
20131114140804 I #03068 SITEMGRWRAP Database initialization: Succeeded.
20131114140804 I #03068 INETMGR Database initialization: Starting.
20131114140804 I #03068 INETMGR Database initialization: Succeeded.
20131114140804 I #03068 SITEMGR Database initialization: Starting.
20131114140804 I #03068 SITEMGR Database initialization: Succeeded.
20131114140804 I #03068 SITEMGRWRAP Created instance of Site Manager
20131114140804 I #03068 SITEMGR SetEPOMode: SiteMgr enter ePO mode, server=BCPD01, EPOUser=, Password=********
20131114140804 I #03068 SITEMGR SetEPOMode: Set ePO mode successful
20131114140804 I #03068 SITEMGR GeneralInetRequestThreadProc: GeneralInetRequest thread started
20131114140804 I #03068 INETMGR Starting download session for url myavert.avertlabs.com:8801
20131114140804 I #03068 NAINET HTTP Session initialized
20131114140804 I #03068 NAINET Connecting to HTTP Server using Microsoft WinInet
20131114140804 I #03068 NAINET Trying to connect to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_PRECONFIG
20131114140804 I #03068 NAINET Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet
20131114140804 I #03068 INETMGR Started download session 1 for site myavert.avertlabs.com:8801
20131114140804 I #03068 SITEMGR GeneralInetRequestThreadProc: Downloading /reportservice.asmx
20131114140804 I #03068 INETMGR Downloading file reportservice.asmx from session 1, LocalDir=C:\WINDOWS\TEMP\nai78.tmp\00000000, RemoteDir=
20131114140804 I #03068 NAINET Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx
20131114140804 I #03068 NAINET Trying to download using Microsoft WinInet library
20131114140804 I #03068 NAINET Connecting to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_DIRECT
20131114140804 I #03068 NAINET No resume download needed, calling InternetOpenUrl
20131114140804 I #03068 NAINET Resolving name myavert.avertlabs.com to address
20131114140816 E #03068 NAINET InternetOpenUrl failed on Server: myavert.avertlabs.com:8801, error msg:
20131114140816 I #03068 NAINET Failed to download the URL /reportservice.asmx using Wininet
20131114140816 I #03068 NAINET Trying to download using windows socket library
20131114140816 I #03068 NAINET Connecting to Real Server: myavert.avertlabs.com on port: 8801
20131114140828 E #03068 NAINET failed to find host for HTTP server: myavert.avertlabs.com:8801, error 11001
20131114140828 I #03068 INETMGR Download file reportservice.asmx failed in session 1, nainet ret=11001
20131114140828 e #03068 SITEMGR GeneralInetRequestThreadProc: Download file http://myavert.avertlabs.com:8801/reportservice.asmx failed, hr=-2147467259: Error 11001 (No such host is known. )
20131114140828 I #03068 NAINET HTTP Session closed
20131114140828 I #03068 NAINET ------------------------------------------------------------
20131114140828 I #03068 INETMGR Session 1 ended, result=1
20131114140828 I #03068 SITEMGR GeneralInetRequestThreadProc: GeneralInetRequest thread ended
20131114140828 x #03068 SITEMGR SiteMgr main control final release...
20131114140828 I #03068 SITEMGR Database Shutdown: Starting.
20131114140828 I #03068 SITEMGR Database Shutdown: Succeeded.
20131114140828 I #03068 INETMGR Database Shutdown: Starting.
20131114140828 I #03068 INETMGR Database Shutdown: Succeeded.
20131114140828 I #03068 SITEMGRWRAP Database Shutdown: Starting.
20131114140828 I #03068 SITEMGRWRAP Database Shutdown: Succeeded.
20131114142304 I #03068 SITEMGRWRAP Database initialization: Starting.
20131114142304 I #03068 SITEMGRWRAP Database initialization: Succeeded.
20131114142304 I #03068 INETMGR Database initialization: Starting.
20131114142304 I #03068 INETMGR Database initialization: Succeeded.
20131114142304 I #03068 SITEMGR Database initialization: Starting.
20131114142304 I #03068 SITEMGR Database initialization: Succeeded.
20131114142304 I #03068 SITEMGRWRAP Created instance of Site Manager
20131114142304 I #03068 SITEMGR SetEPOMode: SiteMgr enter ePO mode, server=BCPD01, EPOUser=, Password=********
20131114142304 I #03068 SITEMGR SetEPOMode: Set ePO mode successful
20131114142304 I #03068 SITEMGR GeneralInetRequestThreadProc: GeneralInetRequest thread started
20131114142304 I #03068 INETMGR Starting download session for url myavert.avertlabs.com:8801
20131114142304 I #03068 NAINET HTTP Session initialized
20131114142304 I #03068 NAINET Connecting to HTTP Server using Microsoft WinInet
20131114142304 I #03068 NAINET Trying to connect to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_PRECONFIG
20131114142304 I #03068 NAINET Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet
20131114142304 I #03068 INETMGR Started download session 1 for site myavert.avertlabs.com:8801
20131114142304 I #03068 SITEMGR GeneralInetRequestThreadProc: Downloading /reportservice.asmx
20131114142304 I #03068 INETMGR Downloading file reportservice.asmx from session 1, LocalDir=C:\WINDOWS\TEMP\nai82.tmp\00000000, RemoteDir=
20131114142304 I #03068 NAINET Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx
20131114142304 I #03068 NAINET Trying to download using Microsoft WinInet library
20131114142304 I #03068 NAINET Connecting to Real Server myavert.avertlabs.com using INTERNET_OPEN_TYPE_DIRECT
20131114142304 I #03068 NAINET No resume download needed, calling InternetOpenUrl
20131114142304 I #03068 NAINET Resolving name myavert.avertlabs.com to address
20131114142316 E #03068 NAINET InternetOpenUrl failed on Server: myavert.avertlabs.com:8801, error msg:
20131114142316 I #03068 NAINET Failed to download the URL /reportservice.asmx using Wininet
20131114142316 I #03068 NAINET Trying to download using windows socket library
20131114142316 I #03068 NAINET Connecting to Real Server: myavert.avertlabs.com on port: 8801
20131114142328 E #03068 NAINET failed to find host for HTTP server: myavert.avertlabs.com:8801, error 11001
20131114142328 I #03068 INETMGR Download file reportservice.asmx failed in session 1, nainet ret=11001
20131114142328 e #03068 SITEMGR GeneralInetRequestThreadProc: Download file http://myavert.avertlabs.com:8801/reportservice.asmx failed, hr=-2147467259: Error 11001 (No such host is known. )
Server.log
20131114120300 I #04568 NAIMSRV Push Agent Installation Program to BCPD01 was successful
20131114120300 I #04568 MCUPLOAD Successfully disabled CA trust options.
20131114122130 I #04568 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114122131 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122132 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122133 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122133 E #04568 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114122133 I #04568 MCUPLOAD Successfully disabled CA trust options.
20131114122210 I #04568 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114122211 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122212 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122213 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122213 E #04568 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114122213 I #04568 MCUPLOAD Successfully disabled CA trust options.
20131114122250 I #04568 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114122251 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122252 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122253 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122253 E #04568 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114122253 I #04568 MCUPLOAD Successfully disabled CA trust options.
20131114122330 I #04568 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114122331 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122332 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122334 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122334 E #04568 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114122334 I #04568 MCUPLOAD Successfully disabled CA trust options.
20131114122411 I #04568 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114122411 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122412 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122413 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122413 E #04568 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114122413 I #04568 MCUPLOAD Successfully disabled CA trust options.
20131114122451 I #04568 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114122451 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122452 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122453 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122453 E #04568 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114122453 I #04568 MCUPLOAD Successfully disabled CA trust options.
20131114122531 I #04568 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114122532 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122533 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122534 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122534 E #04568 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114122534 I #04568 MCUPLOAD Successfully disabled CA trust options.
20131114122611 I #04568 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114122612 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122613 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122614 E #04568 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114122614 E #04568 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114122614 I #04568 MCUPLOAD Successfully disabled CA trust options.
20131114133608 I #04872 NAISIGN RSA BSAFE Crypto-C Micro Edition FIPS 140-2 Module 3.0.0.1
20131114133608 I #04872 NAIMSRV Initializing server...
20131114133608 I #04872 NAIMSRV Database initialization: Starting.
20131114133612 I #04872 EPODAL Microsoft SQL Server 2008 (SP1) - 10.0.2531.0 (Intel X86)
20131114133612 I #04872 EPODAL Mar 29 2009 10:27:29
20131114133612 I #04872 EPODAL Copyright (c) 1988-2008 Microsoft Corporation
20131114133612 I #04872 EPODAL Express Edition with Advanced Services on Windows NT 5.2 <X86> (Build 3790: Service Pack 2)
20131114133612 I #04872 NAIMSRV Database initialization: Succeeded.
20131114133612 I #04872 NAIMSRV Policy Manager initialization: Starting.
20131114133612 I #04872 NAIMSRV Policy Manager initialization: Succeeded.
20131114133613 I #04872 NAIMSRV Server state at startup: Enabled
20131114133614 I #04872 NAIMSRV Checking to see if the ePO server is available. We will try 12 times.
20131114133731 I #04872 NAIMSRV The Agent Handler successfully connected to the ePO server.
20131114133731 I #04872 MCUPLOAD Successfully disabled CA trust options.
20131114133731 I #04872 MCUPLOAD Successfully disabled CA trust options.
20131114133731 I #04872 NAIMSRV Unloading server private keys
20131114133731 I #04872 NAIMSRV ePolicy Orchestrator server started.
20131114133731 I #04872 mod_eporepo Database initialization: Starting.
20131114133731 I #04872 mod_eporepo Database initialization: Succeeded.
20131114134003 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114134003 I #05380 NAIMSRV Loading server private keys
20131114134005 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134006 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134007 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134007 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114134007 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114134043 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114134044 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134045 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134046 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134046 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114134046 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114134123 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114134124 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134125 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134126 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134126 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114134126 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114134203 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114134204 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134205 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134206 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134206 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114134206 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114134243 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114134244 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134245 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134246 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134246 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114134246 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114134324 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114134325 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134326 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134327 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134327 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114134327 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114134404 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114134405 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134406 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134407 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134407 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114134407 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114134444 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114134445 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134446 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134447 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114134447 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114134447 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114143135 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114143136 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143137 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143138 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143138 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114143138 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114143215 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114143216 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143217 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143218 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143218 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114143218 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114143255 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114143256 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143257 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143258 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143258 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114143258 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114143335 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114143336 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143337 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143338 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143338 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114143338 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114143415 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114143416 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143417 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143418 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143418 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114143418 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114143455 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114143456 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143457 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143458 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143458 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114143458 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114143535 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114143536 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143537 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143538 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143538 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114143538 I #05380 MCUPLOAD Successfully disabled CA trust options.
20131114143615 I #05380 NAIMSRV Wake up agent on NetBIOS name BCPD01...
20131114143616 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143617 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143618 E #05380 NAIMSRV Failed to connect to BCPD01:8081, network error was 10061
20131114143618 E #05380 NAIMSRV Server failed to wake up BCPD01, detailed error = -999
20131114143618 I #05380 MCUPLOAD Successfully disabled CA trust options.
Have you tried disabling any firewalls between and on your ePO server and client?
Hi,
yes..we have disabled the firewall. we installed epo console4.6.1 on domain controller server. It also showing as unmanaged on system tree
Did you had a look under the Lost&Found group if the computer has been duplicated there?
I check Lost&Found Group - Nothing Available.
Configure RSD Sensor to detect the stations.
When we deployed mcafee agent,it is successful,(but mcafee tray icon not changing from "V" to "M")
when tried wakeupagent the following messages logged
Waking up agent XXXXX throuth agent handler XXX.XXX.local
Wakingup agent BCOD01 using NetBIOS
Unknown error contacting agent
wakeup agent failed
ePO copies the FramePkg.exe to target computer and executes the file- after this it reports to ePO as Completed. If the installation fails mid way, you need to manually check the FrmInst.log (C:\Windows\Temp\McAfeeLogs OR ?temp%\McAfeeLogs) for McAfee Agent installaltion. If its failed. It won't report to ePO at all.
Also, in some computers (especially in RDP session) 'M' icon does not show up. You need to open command prompt and goto C:\Program Files\Network Associates\Common Framework\ abd run 'CmdAgent.exe /s' to launch McAfee Agent Status Monitor and M icon.
You may manually copy the FramePkg from ePO (C:\Program Files or x86\McAfee\ePolicy Orchestrator\DB\Software\Current\EPOAGENT3000\Install\0409\
) to target computer and run with local admin rights and monitor FrmInst.log (C:\Windows\Temp\McAfeeLogs OR ?temp%\McAfeeLogs).
HTH
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