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Re: ePO 4.5 Properties Issue

Thank you but I couldn't subscribe to it.  No option.

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McAfee Employee
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Message 12 of 14

Re: ePO 4.5 Properties Issue

You will need to login to the service portal page at mysupport.mcafee.com and access the KB from there (click on search the knowledge base link).

Key in the KB66152 in the 'Ask a question' field and you should now see a link to subscribe at the top of the page.

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McAfee Employee
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Message 13 of 14

Re: ePO 4.5 Properties Issue

BCS1211,

Sorry about that.

Forgot to mention that little tidbit about logging on to the ServicePortal so you can see the Subscribe option.

Thanks Sailendra for adding that information here.

Have a great day!

John

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Message 14 of 14

Re: ePO 4.5 Properties Issue

Check the following Reg Key to ensure that it is set correctly on the local machines...

HKLM-Software-Network Associates-ePolicy Orchestrator-Application Plugins-Viruscan8500

PluginFlag=0

HotfixVersions=8

The patch installers have been know to set the plug-in flag to a status other than 0 and never reset the plug-in flag. Thus making the product no longer ePO Manageable.

On the flip side, ensure that your agent polices in ePO are set to send the Full Props.

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