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ali2
Level 7
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Message 1 of 3

amcore update status has not changed

I'm having a problem with the amcore security endpoint on the client signature update it doesn't change but when I do a manual update I can update it.

the problem is not all on our clients
there are 8500 nodes and the failure is 3000 nodes
at the time of updating it only stops until the process
"loading update configuration from pkgcatalog.xml"

 

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Please help me...

2 Replies
aguevara
McAfee Employee
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Message 2 of 3

Re: amcore update status has not changed

at that time it will be good to see the Mcscript log on debug and see if there is more info

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cdinet
McAfee Employee
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Message 3 of 3

Re: amcore update status has not changed

Go through this to help narrow down the problem:

https://community.mcafee.com/t5/ePolicy-Orchestrator-ePO/SOLVED-HOW-TO-TROUBLESHOOT-CLIENT-UPDATE-DE...

 

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