You have provided invalid credentials when we're trying to access ePO
We've an issue in accessing Mcafee ePO using admin account on LDAP server, while we can access using local account.
when we try to access the below error appeared :
You have provided invalid credentials
we need your support as soon as it's impacting our operation.
Note: we use ePO version 5.1.2 Build 348
Thanks to refer to Service Requests 4-19550468611 " we have the same issue " and we can't find Orion.log file to enable it for debugging as per McAfee recommendation before.
Re: You have provided invalid credentials when we're trying to access ePO
Can you clarify what you mean by " using admin account on LDAP server, while we can access using local account"? Is the console login failing or connection to the database? If you go to https://servername:8443/core/config, do the credentials validate? What does the ldap server have to do with it, or do you mean sql server? Please clarify.
When did the issue start and what changed?
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