I'm very confused as to what is compatible for Windows 10 v 1903
I just tried to install Windows 10 1903 and it's telling me it's not compatible with Endpoint Security Threat Prevention and Endpoint Security Platform.
I am currently running Threat Prevention version 10.6.1 1208 and Security Platform 10.6.1 1124
I thought this was the latest and greatest.
Can you please tell me what upgrade I need?
My Agent is 5.6.1 157
The July update version of ens is the only one that will install on 1903.
Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
Is the July version available yet?
Yes, it is available, but it was pulled. It can still be obtained by opening a ticket, but you must be aware of why they pulled it. See KB91642.
Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
You can upgrade to 1903 if you've installed the May updates first. You need 10.6.1.1449 (platform) and 10.6.1.1550 (Threat Protection), which are the versions after the May updates are installed
You can't install ENS after a Windows upgrade unless you get the July release, that's only available via support.
I installed the may updates 10.6.1.117, I don't see the version in my downloads for 10.6.1.1449 (platform) and 10.6.1.1550 (Threat Protection).
It is currently only available through support, as previously stated. See KB91642.
Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
1171 is the extension, you need the updates (hotfixes)
Corporate Headquarters
6220 America Center Drive
San Jose, CA 95002 USA