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VDI systems are duplicates in ePO

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Hello, I am having this same issue with non-persistent VDI systems. HELP!

Every time the VDI systems reboot, I see a duplicate VDI system in ePO with different Agent guid's. We configured the Agent with VDI enabled mode. Is it a timing thing?  you mention...."If that part of the process doesn't happen (system shuts down before the communication occurs), then the agent doesn't get deprovisioned and it comes back as a new system with a new agent guid, etc"

What steps can we take to rectify this issue? All I can think of is to create a server task that deletes duplicates daily?

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Re: VDI systems are duplicates in ePO

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Hello @kblowe 

Thanks for your post.

If the machines are getting turned off and you are seeing any message deprovisioning then it will not create any duplicates.

If machine is getting turned off forcefully you will see the duplicates.

https://kc.mcafee.com/corporate/index?page=content&id=KB87654

Also please don’t use Forceinstall switch for agent installation.

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McAfee Employee
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Message 2 of 3

Re: VDI systems are duplicates in ePO

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Hello @kblowe 

Thanks for your post.

If the machines are getting turned off and you are seeing any message deprovisioning then it will not create any duplicates.

If machine is getting turned off forcefully you will see the duplicates.

https://kc.mcafee.com/corporate/index?page=content&id=KB87654

Also please don’t use Forceinstall switch for agent installation.

Was my reply helpful?
If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

View solution in original post

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Re: VDI systems are duplicates in ePO

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Thanks!

This seems to have been the case.

VDI's were being forced down.

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