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Linuxxo
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Upgrade and then move an ePO server

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Hi,

I need to upgrade our current 5.9.1 server to 5.10, then move/migrate to a new ePO server with a new FQDN and IP address. Our current configuration has an ePO server and a stand-alone Agent Handler installed on the DMZ. The AH will not be renamed and will retain the same FQDN and IP address. The database is hosted on a dedicated SQL server. Our ePO is also used for DLP and to manage Drive Encryptions.

I am assuming that all Agents will have to be reinstalled on all endpoints as soon as the ePO is migrated to the new server, so that the agents can then communicate with the new server, am I correct? Or are there any alternative upgrade and migration paths?

Many thanks in adavance.

 

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aguevara
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Re: Upgrade and then move an ePO server

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upgrade and migrate are 2 separate things and should not be mixed (unless you are 100% sure you want to reinstall Mcafee agent on your managed nodes)

what i can recommend is:

1. upgrade your ePO server on the current server

2. Move the ePO server to another server, the below article has this guidelines:

Note: McAfee Agent uses either the last known IP address, DNS name, or NetBIOS name of the McAfee ePO server. If you change any one of these values, make sure that McAfee Agent has a way to locate the server. The easiest way to do that is to retain the existing DNS record, and change it later to direct the McAfee ePO server's new IP address. After McAfee Agent successfully connects to the McAfee ePO server, it downloads an updates Sitelist.xml with the current information.

Note: We recommend that you change the FQDN first, and use the same IP address so that McAfee Agent on the end nodes communicates to the Agent Handler or the McAfee ePO server using the last known IP address. After successful communication, McAfee Agent will update the new FQDN of the server. Once all systems communicate successfully using the IP address, you can change the IP address as McAfee Agent knows the new FQDN.



https://docs.mcafee.com/bundle/epolicy-orchestrator-5.10.0-installation-guide/page/GUID-C9561397-EA3...

 

If you can not retain the IP as mentioned above then you will be looking at indeed reinstalling Mcafee agent on your machines but that has consequences as when you do that for machines with drive encryption then all users from MDE will be dropped from the current local policy.

 

 

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aguevara
McAfee Employee
McAfee Employee
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Message 2 of 3

Re: Upgrade and then move an ePO server

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upgrade and migrate are 2 separate things and should not be mixed (unless you are 100% sure you want to reinstall Mcafee agent on your managed nodes)

what i can recommend is:

1. upgrade your ePO server on the current server

2. Move the ePO server to another server, the below article has this guidelines:

Note: McAfee Agent uses either the last known IP address, DNS name, or NetBIOS name of the McAfee ePO server. If you change any one of these values, make sure that McAfee Agent has a way to locate the server. The easiest way to do that is to retain the existing DNS record, and change it later to direct the McAfee ePO server's new IP address. After McAfee Agent successfully connects to the McAfee ePO server, it downloads an updates Sitelist.xml with the current information.

Note: We recommend that you change the FQDN first, and use the same IP address so that McAfee Agent on the end nodes communicates to the Agent Handler or the McAfee ePO server using the last known IP address. After successful communication, McAfee Agent will update the new FQDN of the server. Once all systems communicate successfully using the IP address, you can change the IP address as McAfee Agent knows the new FQDN.



https://docs.mcafee.com/bundle/epolicy-orchestrator-5.10.0-installation-guide/page/GUID-C9561397-EA3...

 

If you can not retain the IP as mentioned above then you will be looking at indeed reinstalling Mcafee agent on your machines but that has consequences as when you do that for machines with drive encryption then all users from MDE will be dropped from the current local policy.

 

 

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Linuxxo
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Re: Upgrade and then move an ePO server

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Many thanks for your suggestion. 

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