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Updating McAfee ePO from 5.10 Update 4 to Update 7

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We are attempting to update our McAfee ePO from Update 4 to Update 7. The 1st attempt a couple of weeks ago failed and McAfee support did not find any reason why it failed after providing all the requested logs. They advised to re-download the installer, reduce the DBs and try again. But it looks like it has something to do with our databases. They are quite too big. We found so many events for ID 18055, 18060, 18052. We then managed to delete them and ePO event database size is now manageable. But the primary database is still too big. 

 

I have attached screenshots.

We want to know how we can reduce the size of those large tables in the primary database? 

 

 

Thanks in advance.

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McAfee Employee
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Re: Updating McAfee ePO from 5.10 Update 4 to Update 7

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How specifically did you purge those events?  A purge events task should have done a cascade purge of the extended events table.  If you ran script manually to purge only from events table, that could have left orphaned events in that table.  

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Message 2 of 4

Re: Updating McAfee ePO from 5.10 Update 4 to Update 7

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How specifically did you purge those events?  A purge events task should have done a cascade purge of the extended events table.  If you ran script manually to purge only from events table, that could have left orphaned events in that table.  

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Re: Updating McAfee ePO from 5.10 Update 4 to Update 7

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We purged them with the help of our DB team who performed deletion in SQL using the Event IDs. I also set purge event task in ePO. This is the last log related to that task. I used older than 20 days but still the primary DB is still big.

====================================
7/15/20 1:45:04 AM Started: Purge Threat Event Log
7/15/20 2:29:20 AM Completed: Purge Threat Event Log (Purge log records older than: 20 Days, Number of deleted records: 1,594,535)
7/15/20 2:29:20 AM Started: Purge Client Events
7/15/20 2:30:41 AM Completed: Purge Client Events (Purge log records older than: 20 Days, Number of deleted records: 802,484)
7/15/20 2:30:41 AM Started: Purge Rolled-up Data
7/15/20 2:30:41 AM The purge of rolled up data completed successfully.
7/15/20 2:30:41 AM Completed: Purge Rolled-up Data (The purge of rolled up data completed successfully.)
7/15/20 2:30:41 AM Started: Purge Rolled-up Data
7/15/20 2:30:41 AM The purge of rolled up data completed successfully.
7/15/20 2:30:41 AM Completed: Purge Rolled-up Data (The purge of rolled up data completed successfully.)
7/15/20 2:30:41 AM Started: Purge Audit Log
7/15/20 2:35:17 AM Completed: Purge Audit Log (Purge log records older than: 20 days)
7/15/20 2:35:17 AM Started: Purge Server Task Log
7/15/20 2:35:26 AM Completed: Purge Server Task Log (Purged Server Task Log entries older than 20 days)
====================================

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Message 4 of 4

Re: Updating McAfee ePO from 5.10 Update 4 to Update 7

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Yea, if they did it by event ID, that would be ok for epo 5.9.1 probably, but things changed with 5.10 and you can't run same delete scripts without orphaning data.  I will send you private msg.

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