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Unable to update master repository - failed to delete file

When the update master repository job runs on ePO 5.9.1 it gives this error:

12/21/20 11:24:00 AMStarted: Pulling content from McAfeeHttp to Current branch
12/21/20 11:24:00 AMRepository pull from site McAfeehttp complete, 0 warnings 1 error
12/21/20 11:24:47 AM   Checking in package Current\AMCORDAT2000\DAT\4293.0\0000
12/21/20 11:24:48 AM   Checking in package Current\AMCORDAT2000\DAT\4293.0\0000 failed
12/21/20 11:24:49 AMUpdate master repo (Failed to delete file)

 

Looking at the Orion log:

2020-12-21 11:47:30,631 ERROR [scheduler-TaskQueueEngine-thread-578] service.ScheduledTaskManagerImpl  - execution of task Update master repo failed
com.mcafee.orion.core.cmd.CommandException: Failed to delete file
 at com.mcafee.epo.repositorymgmt.commands.PullCmd.invoke(PullCmd.java:506)
 at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:1274)
 at com.mcafee.orion.core.cmd.CommandInvoker.invokeCommand(CommandInvoker.java:999)
 at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:968)
 at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:945)
 at com.mcafee.orion.scheduler.chainable.Chain.invokeChain(Chain.java:437)
 at com.mcafee.orion.scheduler.chainable.Chain.invokeChain(Chain.java:474)
 at com.mcafee.orion.scheduler.chainable.Chain.invokeChain(Chain.java:383)
 at com.mcafee.orion.scheduler.chainable.Chain.invoke(Chain.java:64)
 at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:1274)
 at com.mcafee.orion.scheduler.service.ScheduledTaskManagerImpl.runTask(ScheduledTaskManagerImpl.java:1577)
 at com.mcafee.orion.scheduler.service.ScheduledTaskManagerImpl.runValidatedTaskInvocation(ScheduledTaskManagerImpl.java:1548)
 at com.mcafee.orion.scheduler.service.ScheduledTaskManagerImpl.runValidatedTaskInvocation(ScheduledTaskManagerImpl.java:1502)
 at com.mcafee.orion.scheduler.service.ScheduledTaskManagerImpl.execute(ScheduledTaskManagerImpl.java:1313)
 at com.mcafee.orion.task.queue.TaskQueueEngine.runTask(TaskQueueEngine.java:912)
 at com.mcafee.orion.task.queue.TaskQueueEngine.runTask(TaskQueueEngine.java:894)
 at com.mcafee.orion.task.queue.TaskQueueEngine.access$1000(TaskQueueEngine.java:49)
 at com.mcafee.orion.task.queue.TaskQueueEngine$3.run(TaskQueueEngine.java:863)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
 at java.lang.Thread.run(Thread.java:748)

 

I had problems this morning with the Parser service not running and seeing lots of component errors at the ePO logon screen (possible SQL patching over the weekend)

 

Any ideas please?

3 Replies
Former Member
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Message 2 of 4

Re: Unable to update master repository - failed to delete file

Hello @idsanalysts 

Thanks for your post.

Still you are seeing the Master Repository failures in your ePO Console.

Please try to create Update Master Repository Task and make it to run every hour or two.

You should be checking EpoApSvr.log for more errors.

any issue in regards to eventparser please check eventparser.log.

Both the logs should be available in C:\Program Files (x86)\McAfee\ePolicy Orchestrator\DB\Logs by default.

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Hem
McAfee Employee
McAfee Employee
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Message 3 of 4

Re: Unable to update master repository - failed to delete file

12/21/20 11:24:49 AM Update master repo (Failed to delete file)

 

Also  check if there is any server task running for long time related to repository (may be another 'another update master repository', replication task, downloading and checking in some product/component) from Software catalog.

cdinet
McAfee Employee
McAfee Employee
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Message 4 of 4

Re: Unable to update master repository - failed to delete file

Which file is it failing to delete?  If it is a dat file, for example, have you tried removing that from the master repository and re-pull?

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