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Unable to update DAT version in repository

Update Master Repository (HTTP) task fail
3 Replies

Re: Unable to update DAT version in repository

@User15677309 Does your ePO updates through proxy?

I would recommend opening a ticket with McAfee.  You have several different issues going on and that is going to require some detailed logs and other troubleshooting not easily done on a public forum.

Venu
tao
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Message 3 of 4

Re: Unable to update DAT version in repository

Open a web browser and attempt to reach http://update.nai.com. If you are unable to access this page, review all your system network settings; you may be blocking yourself.

Full URL:
http://update.nai.com/products/commonupdater
http://update.nai.com/products/commonupdater2
http://update.nai.com/products/commonupdater3


Also, keep in mind that FTP Sites - Effective May 31, 2019, the service provider that McAfee uses to host our FTP service will no longer provide FTP capabilities.

https://kc.mcafee.com/corporate/index?page=content&id=KB76558

If this information was helpful or has answered your question, please select Accept as Solution. This will assist other memebers
cdinet
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Message 4 of 4

Re: Unable to update DAT version in repository

What are the errors for the failure?  If it is a hash validation failure, try different times of the day - you may be hitting a site that is in the middle of being updated.  You can also try one of the different source commonupdater sites.

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