cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
it.bcpl
Level 7
Report Inappropriate Content
Message 1 of 3

Unable to login to EPO 5.1

After I changed my domain administrator password, I am unable to access my EPO anymore. How do I update my administrator password??? I am unable to access https://servername:8443/core/config too.

2 Replies
moekhass
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: Unable to login to EPO 5.1

Hi, it looks like you are using IE. Could you please try on a different browser? If that's not possible, please clear IE cache/cookies and try again. Also make sure all three McAfee ePO services are in "running" state on the ePO server.

cdinet
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: Unable to login to EPO 5.1

Try using the steps in KB69850.  Use localhost instead of your servername.  There are several options in there and solution 3 will help if you can't get to the core/config page.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community