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pbgomes
Level 9
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Message 11 of 37

Re: Unable to find valid repository

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we are facing similar issue where endpoints are not updating agent and ENS

In our particular case we were forcing local distributed repository to deploy the updates, once we enabled all the repositories to be able do deploy software in the (Mcafee agent repository policy) we got sucess,

We think is some concurrent issue within the distributed repository ...have you made this analisys ?

 

Thank you

Pb

 

Re: Unable to find valid repository

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Hello ,

 

Agent version is 5.6.2.209

 

 

LKS
McAfee Employee
McAfee Employee
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Message 13 of 37

Re: Unable to find valid repository

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Did you check out my previous post. I will copy paste once again.

Lot of third party .DLL injection in McAfee process.

  • Run the sysprep tool first to see if there are any DLLs that it finds and trusts.

https://kc.mcafee.com/corporate/index?page=content&id=KB89860&_ga=2.124471309.646745185.1572248891-1...

Also can you what are these DLL files.

PGPLSP.DLL and PGPMAPIH.DLL

NeilSQ1
Level 7
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Message 14 of 37

Re: Unable to find valid repository

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We had the same issue, Threat protection on the EPO server was blocking the install to the clients.
Run the task again check the threat log, disable threat protection and try it again.

 

Re: Unable to find valid repository

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There are not threat events for this task .

 

Allso , when i ran sysprep tool there are the same dlls .

 

That's dlls of some software that we are using .

Former Member
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Message 16 of 37

Re: Unable to find valid repository

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I can see there are a lot of people commenting about seeing the same issue however we need to bear in mind that there are many reasons this issue can occur, the most frequent cause is that the repository can't be reached due to a network restriction. The log  you'll want to look in is the mcscript log and then look for "Unable to find valid repository". You'll likely see some curl errors.

Discussing this in the forum is not likely to yield one solution for all. There are a few KB articles which may help - to name a few:

https://kc.mcafee.com/corporate/index?page=content&id=KB84558

 https://kc.mcafee.com/corporate/index?page=content&id=KB54474

 

If you are unable to locate the error in the log or need assistance. I would encourage you to enable McAfee Agent Debug Logging, reproduce the issue and submit the client MER to Technical Support as a McAfee Agent Support Case.

Re: Unable to find valid repository

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In my case there is curl error 7 .

 

But when we check for connection problem , there everything works fine, it is not connection problem .

50 out of 200 WS have that problem .

 

Not all of them.

 

I will enable McAfee Agent Debug Logging and see what is there .

Former Member
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Message 18 of 37

Re: Unable to find valid repository

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Curl Error 7 would indicate "Failed to connect() to host or proxy.". Do you use a proxy in your environment? If yes, do you have it configured within your McAfee Agent policy?

How did you verify the Network? Does a telnet to the mentioned repository using port 443 work?

Re: Unable to find valid repository

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Some systems use proxy some don't .

Telnet works from host to destination using 443 port.

on proxy it is configured not to use proxy setting for epo .

Former Member
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Message 20 of 37

Re: Unable to find valid repository

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Thanks for the  update. Check out this KB too:

https://kc.mcafee.com/corporate/index?page=content&id=KB90603

There is a whole section on curl error 7.

 

Like I said, if none of this helps. Please do enable debug and open a case with the McAfee Agent team.

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