Hello,
i am not able to start the services of my ePO 5.3.2. while investigating on the logs/event viewer, we noted the following :
Log Name: Application
Source: Apache Service
Date: 11/27/2018 7:31:44 AM
Event ID: 3299
Description:
The Apache service named reported the following error:
>>> Apache.exe: Syntax error on line 176 of D:/Program Files (x86)/McAfee/ePolicy Orchestrator/Apache2/conf/httpd.conf: Cannot load modules/mod_eporepo.dll into server: A dynamic link library (DLL) initialization routine failed
No changes have been done neither on the ePO nor on the httpd.conf.
Can someone please help?
thanks,
Solved! Go to Solution.
Thanks once again for your help.
We managed to restore the server and the epo was up again. We suspected an issue with OS itself (the way apache loads).
However we dont have appropriate logs to confirm this.
Thanks
Please check the core config?
https:\\localhost:8443\core\config
Share the results.
Also share us with the orion logs.
Regards,
Venu
For this you are going to need to open a ticket with McAfee. This is going to require looking at logs and data that might contain sensitive information that should not be shared here on a public forum.
Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
Thanks once again for your help.
We managed to restore the server and the epo was up again. We suspected an issue with OS itself (the way apache loads).
However we dont have appropriate logs to confirm this.
Thanks
Corporate Headquarters
6220 America Center Drive
San Jose, CA 95002 USA